Neighborhood Outreach Manager

Community Development Department vision:
Securing Bellevue’s future as a livable, inspiring, vibrant and equitable community. Bellevue is a city of diverse and connected neighborhoods that provide amenities and opportunities for a high quality of life. People from around the world are welcomed by people from around the corner. The strong connections among neighbors contribute to creating a welcoming and inclusive community for all, greater mutual understanding, and the ability of neighborhoods to respond to change.

Bellevue listens, engages and values the many voices within our community, and residents know they are an essential part of their community and have many opportunities to engage with the city and each other.

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

The Neighborhood Outreach Manager will focus on public outreach to Bellevue’s neighborhoods and diverse communities and produce citywide classes and events to promote civic engagement, community collaboration and to build partnerships. This position manages, develops, coordinates and implements neighborhood programming and citywide events that is important to residents, businesses, news media and the city. Neighborhood programming promotes resident involvement in city government and provides opportunities for residents to learn about city programs, services and operations.

This position is responsible for the oversight of programming and citywide outreach initiatives focused on deepening civic engagement from Bellevue’s diverse communities and improving city responsiveness to emerging neighborhood concerns.

Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, a combination of the following tasks and roles:

• Ideal candidates will demonstrate aptitude in supervising staff, outreach and resources, be a skilled communicator with public speaking and facilitation skills, be knowledgeable about public engagement methods and event planning, volunteer management, exhibit consistent discernment and political acumen, and bring vision to provide pathways for education and civic engagement for a diverse community.
• Provide strategic planning and direction for citywide community outreach and neighborhood programming working collaboratively across departments to achieve city goals and objectives.
• Oversee annual programming, seasonal programming, and is on call for supporting city outreach initiatives as needed throughout the year. The Neighborhood Outreach programming includes, but is not limited to, Neighbor Link, Jubilee in the Community, Cultural Conversations, Neighborhood Enhancement Program, Keep Bellevue Beautiful, Bellevue Essentials, Experience Bellevue, Neighborhood Walks, Neighborhood Forums and events, and Neighborhood News.
• Manages the Neighborhood Outreach team that provides a variety of neighborhood programs that build Bellevue neighborhoods' social and organizational capacity. Supervises staff and completes complex outreach events, including all aspects of event strategies and logistics, marketing, financial accountability, staff and volunteer scheduling, and evaluation of event goals and outcomes.
• Provides public engagement strategy and proactive implementation to ensure transparency and broaden public input in city decision-making.
• Works as part of the Neighborhood Services Division to plan and implement new projects and approaches to community involvement and neighborhood service delivery.
• Provides leadership and assists team members with programs, projects and events, and oversees programming budgets.
• Create citywide educational conferences and events that educate, inspire and connect Bellevue’s community to city initiatives, services, and current issues.
• Oversee neighborhood liaisons for Bellevue residents, providing a key point of contact, communication and connection to residents, neighborhood associations and community groups for a portion of the service area.
• Integrate guiding principles of equity, access, inclusion, belonging and cultural competence into city outreach events and programming.
• Assists and provides training for neighborhood leaders in forming new community associations including the development and implementation of programs that enhance neighborhood character.
• Ensure effective two-way communication with neighborhood leaders and residents to address emerging neighborhood concerns.
• Track performance measures for Neighborhood Outreach engagement and programming to measure effectiveness, innovating and adapting to improve outcomes.
• Adept at providing in-person/virtual/hybrid events, developing class curriculums, communication and marketing materials, and providing exceptional direct customer service.
• Develop new programs and refine existing programs to enhance the city's communication and rapport with community members and…