Operations Supervisor

Overview

The Food Services Manager oversees food service in the kitchen, retail locations, and relationships with third‑party vending partners. The role involves supervising the Assistant Kitchen Manager and Assistant Retail Manager, coaching, and evaluating food service staff performance for food safety, outstanding food services and customer service practices.

• Monitors sales reports and trends.
• Directs the Assistant Retail Manager in developing and advertising specials while ensuring campus awareness of all specials and changes to food service operations.
• Directs the Assistant Kitchen Manager in menu development for specials and cost effectiveness.
• Reports directly to the Director of Food and Event Service.
• Direct all aspects of food production, including development of work methods, recipe creation, and batch preparation.
• Plan, review, implement, and modify menus to meet regular and special dietary requirements.
• Maintain the operational budget for food, equipment, beverage, supplies, and labor costs as directed by the Director of Food and Event Services.
• Supervise food production staff to ensure consistency and quality.
• Work in coordination with the events office to plan and coordinate catering foods for events.
• Oversee ordering, receiving, inventory management, inspection and proper storage of food and supplies.
• Oversee opening and closing procedures for all food production and food retail locations.
• Maintain and enforce cleanliness and safety standards, and compliance with health codes and sanitation regulations.
• Supervise, recruit, train, evaluate and discipline classified, student and hourly staff.
• Oversee staff relations, addressing disciplinary actions, conflict resolution, and personnel matters.
• Ensure employee training in food handling, kitchen safety, equipment usage, and retail operations.
• Monitor customer service across locations through regular onsite inspections during peak hours to assess the flow of operations, cleanliness, and compliance with health codes.
• Oversee cash drawer operations at each retail location, ensuring accurate reconciliation of funds at the start and end of shift and alignment between register reports and actual cash/credit totals.
• Direct staff to maintain clean, stocked, and safe retail areas, pantries, and serving areas.
• Ensure retail locations and kitchen follow sustainable practices (composting, recycling and use of compostable/reusable materials).
• Oversee staff scheduling and ensure schedules are posted at each retail location.
• Oversee the set up and performance checks of all equipment to confirm safe and effective operation.
• Update all food prices provided by the Director of Food and Event Services and ensure accurate posting across menus and cash registers.
• Develop a marketing plan with the Director of Food and Event Services.
• Ensure regular/timely promotions through social media, Bellevue College for Your Information (BCFYI) s and printed materials in collaboration with Institutional Advancement department.
• Manage procurement of food and supplies orders for kitchen and retail locations.
• Ensure timely processing of vendor purchase orders and invoice payments.
• Maintain weekly food waste log from each retail location.
• Maintain current food and supply costs spreadsheets for the Director of Food and Event Services to use for pricing.
• Provide weekly sales reports for all retail locations and vending operations to Director of Food and Event Services.
• Oversee vending partners to ensure selling proper menu items, minimizing waste in machines, appropriate types and location placement of machines.
• Submit and manage request center tickets for maintenance and custodial services needs in food services.
• Perform other duties as assigned.

Position Salary Range: $78,396/year - $113,675/year. The salary information shown above is a general guideline only. The salary will be determined based on candidate qualifications and related experience, as well as market and business considerations. Typically, new hires start no higher than $87,216/year based on Bellevue College Exempt salary schedule.

We offer a comprehensive compensation package with salary and benefits…