Sr Manager, Visual Merchandising Strategy

Job Overview

This role is responsible for developing and executing retail visual merchandising strategies that drive customer engagement, sales performance, brand consistency, and operational excellence across the retail footprint. This leader serves as the bridge between merchandising, marketing, operations, and field teams to ensure visual standards, promotional initiatives, and customer experience strategies are effectively translated into scalable in-store execution. The role combines strategic planning, visual merchandising leadership, project management, and cross‑functional partnership to create compelling retail environments that enhance the customer journey while supporting business objectives.

• Develop long‑term merchandising strategies, promotional roadmaps, visual standards, and retail experience initiatives
• Partner with Marketing, Operations, Product, Inventory, Store Design, and Field Leadership to align priorities and drive enterprise initiatives
• Analyze customer insights, identify experience opportunities, and enhance in‑store engagement and conversion
• Monitor KPIs, sales performance, execution metrics, customer feedback, and ROI of merchandising programs
• Coach direct reports, build organizational capability, succession planning, and performance management
• Oversee rollout execution, field communications, compliance reviews, and continuous process improvement

• Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Marketing, Advertising or related field (Preferred)
• 7–10 years experience in Creative, Execution or Production Team management, Operations, Marketing or Advertising field (Preferred)
• 4–7 years experience in Retail, US Wireless, Consumer Electronics or Technology (Preferred)

• Agency Management (Required)
• Brand Management (Required)
• Budget Management (Required)
• Coaching (Required)
  Communication (Required)
• Cross‑Functional Project Management (Required)
• Give Feedback (Required)
• Inventory Management (Required)
• People Management (Required)
• Project Management (Required)
• Strategic Thinking (Required)
• Visual Merchandising (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Travel required:

Yes

DOT Regulated Position:
No

Safety Sensitive Position:
No

Base pay range: $114,200 – $205,900. Corporate bonus target: 20%. Pay will vary by location, qualifications, and experience.

Benefits include medical, dental and vision insurance, flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, voluntary long‑term care insurance.

Eligible employees may also receive mobile service and home internet discounts, pet insurance, and commuter and transit programs.

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.