Seafood Counter​/Clerk

Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

• Retail experience
• Second language (speaking, reading, and/or writing)

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Inform customers of meat specials.
• Provide customers with fresh/frozen products that they have ordered in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend meat and seafood items to customers to ensure they get the products they want and need.
• Use all equipment in the meat department such as the refrigerators, freezers, slicers, and ovens according to Company guidelines.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness.
• Review “sell‑by” dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Ensure Country of Origin Labels are correct for all meat and seafood products.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and sense of urgency.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, customer or employee accidents, and illegal activities, including robbery, theft, or fraud.

Must be able to perform the essential functions of this position with or without reasonable accommodation.