Beauty Counter Manager - Laura Mercier - Bellevue Square

Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a Beauty Counter Manager, you will create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

• Conduct makeup applications, skincare analyses and recommend products based on customers’ beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer‑ready through organization and cleanliness
• Stay up to date with the latest beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow‑through skills
• Drive to achieve sales goals, with interest in using networking and technology
• Ability to work a flexible schedule based on business needs, including evenings and weekends
• High level of ownership, accountability, and initiative
• Physical Requirements:
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling
  • Handling bulky and awkward items, including reaching for and lifting these items above the head
  • Regularly lifting items weighing up to 10 pounds and occasionally up to 25 pounds

$27.00 – $28.10 per hour. Commission rates apply based on the merchandise sold, with typical ranges of 3% to 14.5% for apparel, shoes, and accessories and 3% for beauty and men’s fragrance sales.

• Medical, Vision, Dental, and Retirement plans
• Paid Time Off and PTO accruals
• Life Insurance and Disability coverage
• Merchandise discount and Employee Assistance Program (EAP) resources
• 401(k) plan with company match
• Holiday schedule and other statutory benefits

Nordstrom is an equal‑opportunity employer. Background checks may be conducted in accordance with applicable state and local laws. Please refer to the Nordstrom Benefits Overview for detailed benefit information.