Onsite Services & Merchandising Associate

About Agora Refreshments

Agora Refreshments is a full-service, customer-obsessed, breakroom-supply company, creating vibrant and refreshing workplace experiences. From modern water and coffee equipment to curated snacks, craft beer, wine, and cold brew on tap, we redefine office culture. Serving satisfied customers across Seattle, WA, Portland, OR, and Austin, TX, we bring a personalized touch to every workplace we serve.

We’re looking for people who are eager to challenge the status quo, who see detail as the difference between good and great, and who believe that their work can bring joy and connection to others. At Agora Refreshments, you’ll join a diverse team where your ideas are valued, your enthusiasm is contagious, and where every role contributes to our collective mission of refreshing lives.

If you’re adaptable, passionate about quality, and ready to be part of a team that cares as much about innovation as it does about community, you’re exactly who we want on board.

Agora Refreshments provides health and time-off benefits because we believe that supporting our employees  well-being is essential to their success and our collective growth. All full-time employees (30+ hrs) are eligible to enroll in our Medical, Dental and Vision insurance. We also provide Long Term Disability and Life insurance at no cost to the employee. Agora Provides Paid Time Off including Vacation, Sick and 11 paid holidays to ensure all employees have some time to rest, recharge and spend time seeing the people and doing the things we love.

Agora Refreshments is an Equal Opportunity Employer. We are committed to providing a work environment free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other protected status. All qualified applicants will receive consideration for employment without regard to any such characteristic. We believe in creating a diverse and inclusive community where every individual is empowered to share their unique perspectives.

If you require any reasonable accommodations during the recruitment or hiring process, please let us know.

Upon request, alternative formats and support for non-English speakers, as well as accommodations pursuant to the Americans with Disabilities Act (ADA), are available.

The Onsite Services Associate supports one of Agora s premier customer locations each morning, ensuring the facility remains stocked, organized, and operational while maintaining exceptional service standards. During the remainder of the workday, the associate supports merchandising, inventory replenishment, and customer service activities across additional customer accounts. The ideal candidate is adaptable, customer-focused, reliable, and capable of working independently across multiple environments.

• Morning Assignment: 6:30 a.m. to 10:30 a.m., Monday through Friday, at assigned customer location.
• Afternoon Assignment:
  Merchandising and route support activities at customer locations throughout the Eastside service area.

• Prepare facility for daily operations by 8:00 AM by arriving onsite at 6:30 am.
• Stock snacks, beverages, dairy products, glassware, and amenities.
• Maintain boardrooms, huddle rooms, kitchens, and public spaces.
• Spot-check bathrooms, restock amenities as needed
• Operate and monitor coffee, water, and beverage equipment.
• Support catering events and meeting services.
• Wash dishes and maintain cleanliness standards.
• Coordinate supply replenishment and report facility issues.
• Participate in monthly deep-clean activities.
• Merchandise products at customer locations.
• Maintain product freshness and presentation standards.
• Execute planograms and stocking requirements.
• Support route and account service activities.
• Assist with inventory replenishment.
• Support customer service needs across assigned accounts.

Required

• High school diploma or equivalent.
• Customer service, retail, merchandising, hospitality, or related experience.
• Ability to lift up to 40 pounds and remain active throughout the shift.
• Valid driver s…