Account Representative II, Business Non Profit

Join Amazon Business’s Nonprofit team, a rapidly expanding $35 billion‑dollar global business, to help charitable organizations and faith‑based institutions advance their missions by purchasing supplies through Amazon Business accounts. As an Account Representative, you’ll develop strong relationships with nonprofit customers, onboard new clients, and expand Amazon Business’s footprint with existing customers.

The role requires collaborating closely with customers to understand their procurement needs and coordinating with internal Amazon teams to provide tailored solutions. You’ll sell to the C‑Suite across procurement, finance, operations, and IT, and drive sales goals across the customer lifecycle.

• Initiate prospecting and lead generation activities through outbound call programs.
• Conduct in‑depth discovery calls to uncover opportunities across various stages of the customer lifecycle, including new business and spend adoption.
• Leverage marketing campaigns to drive new account registration and conversions.
• Present customized account demonstrations tailored to each customer and prospect.
• Meet or exceed targets for customer acquisition and spend adoption.
• Educate and network with key contacts throughout the sales cycle.
• Communicate customer and market needs to internal Amazon teams, including Product Management, Technical, and Category Management, to enhance satisfaction.
• Collaborate with marketing, merchandising, business development, customer service, and other stakeholders to improve execution and results.

The AB Nonprofit Team supports purchasing and supply needs for nonprofit organizations, driving cost savings that allow them to re‑invest in their missions. We work with Executive Directors, Chief Financial Officers, Program Managers, and Purchasers across community‑based, cause‑based, faith‑based, and philanthropy sub‑verticals.

• Bachelor’s degree or equivalent, or 3+ years of sales or marketing work in e‑commerce, retail technology, SaaS, or equivalent experience.

• 2+ years of inside sales experience.
• Knowledge of procurement and source‑to‑pay methods in small and medium businesses.
• Experience influencing at executive levels.
• Experience exceeding sales targets using a consultative, solutions‑focused approach.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits and compensation are competitive and include a base salary range between USD 69,000 and USD 132,900 annually, signing bonus, restricted stock units, health insurance, 401(k) matching, paid time off, and parental leave. Compensation may vary by location and experience.