Group Sales Manager

Role Overview

The Group Sales Manager at Inter Continental Seattle Bellevue, a luxury hotel within Pyramid Global Hospitality, will manage group and catering sales, aligning customer preferences with hotel services and driving revenue growth.

• Respond promptly to incoming group/catering opportunities within defined parameters.
• Refer opportunities outside parameters to appropriate sales associates.
• Collaborate with the Director of Sales and Marketing and other sales channels to coordinate efforts.
• Analyze market trends, competitor strengths, and economic conditions to inform sales strategy.
• Ensure all business is booked in line with hotel parameters and finalize deals to maximize revenue.
• Generate proposals, write contracts, and handle all related customer correspondence.
• Transfer accurate booking information to the Events department per brand standards.
• Identify and implement process improvements and best practices.
• Resolve customer issues arising from the sales process and communicate escalations to leadership.
• Deliver exemplary customer service, building strong relationships and brand loyalty.

• Minimum of 2 years of group sales experience in hospitality.
• Relevant university or college degree or equivalent professional experience.
• Strong knowledge of hotel revenue management concepts, pricing, and inventory control.
• Excellent selling, communication, and relationship‑building skills.
• Ability to diagnose market dynamics, identify opportunities, and develop strategies.
• Proficiency with proposal generation, contract drafting, and sales reporting.

Salary range: $80,000 – $90,000 per year. Additional benefits include health, dental, vision insurance, a 401(k) plan with company match, paid time off, and standard hotel employee perks.

Pyramid Global Hospitality is an equal‑opportunity employer and celebrates diversity. The company is committed to creating an inclusive environment for all employees.