Studio Lead
Listed on 2026-06-19
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Sales
Customer Success Mgr./ CSM
Role Overview
The Studio Lead is the on‑site leader for their assigned Pure Barre location, responsible for membership growth, revenue, member retention, daily operations, and community engagement. They own the member experience from first contact through ongoing relationships, drive in‑studio sales, and ensure the studio runs smoothly and on‑brand every day.
Role Details- Job Type: Part‑Time, Hourly, Non‑Exempt
- Hours:
25‑35 hours per week - Pay: $22.00/hour + eligible for monthly bonus
- Schedule:
Availability required during peak hours, including mornings, evenings, weekends, and events - Reports To:
Operations Manager and VP of Sales & Marketing
- Own studio‑level membership, revenue, retention, and lead generation goals
- Execute sales activities, including lead follow‑up, appointments, referrals, reactivations, and community outreach
- Monitor key performance metrics and develop action plans to improve results
- Support retail sales and member engagement initiatives
- Deliver an exceptional member experience at every stage of the client journey
- Build strong relationships with members and prospective clients
- Address member concerns professionally and proactively
- Foster a welcoming, inclusive, and service‑focused studio environment
- Manage leads daily – call, text, email, and nurture until booking or conversion
- Book first‑timers into Engage intros and track attendance and next steps
- Conduct onsite tours and sales conversations confidently
- Follow up on missed Engage appointments and missed sales opportunities
- Execute win‑back outreach and retention follow‑ups as requested
- Partner with the Operations Manager to ensure daily studio operations run consistently
- Maintain studio cleanliness, organization, inventory, and overall presentation
- Execute company policies, procedures, and standard operating practices
- Support opening/closing procedures when scheduled
- Identify operational challenges and partner with leadership to resolve them
- Assist the VP of Sales & Marketing in executing local marketing initiatives and community partnerships
- Represent the studio at local events and outreach opportunities
- Support studio events, promotions, and member engagement activities
- Experience in sales, hospitality, retail, fitness, customer service, or operations preferred
- Sales‑driven mindset – comfortable and confident asking for the sale
- Strong communication skills – in person, on the phone, and in writing
- Organized and reliable with consistent follow‑through on tasks
- Demonstrated ability to achieve goals and drive results
- Ability to manage multiple priorities in a fast‑paced environment
- Passion for fitness, wellness, and creating exceptional member experiences
- Familiarity with CRM or membership management systems a plus (Club Ready training provided)
- Authorization to work in the United States required
- Ability to move throughout the studio during shifts
- Ability to lift up to 20‑25 lbs occasionally
- Comfortable standing for extended periods in an active studio environment
Pure Barre is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor. We are dedicated to providing a work environment free from discrimination and harassment where employees are treated with respect and dignity.
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