Xfinity Retail Sales Consultant

Job Summary

$28.99+ Hourly (Pay is $21.30/hr. + Targeted Commission)

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions.

• High School Diploma or equivalent.
• Generally requires 2-5 years related experience; consumer electronics or wireless retail sales experience preferred.
• Ability to work a full-time, flexible schedule including evenings, weekends, holidays, and a variable schedule.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

• Medical, Dental, and Vision coverage.
• Comcast Xfinity courtesy services.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement.
• Paid Time Off.
• 401(k) savings plan – with up to 6% dollar-to-dollar matching.
• Day‑One benefits and additional perks.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an Equal Opportunity Employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Customer‑Focused, Workplace Organization, Persuasion, Technical Knowledge, Teamwork, Self‑Motivation, Resilience, Communication, Critical Thinking, Problem Solving, Professional Integrity.

Base Pay: $21.30

Total Target Compensation (Base Pay plus Targeted Commission): $28.99

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Most sales positions are eligible for a commission under the terms of an applicable plan; most non‑sales positions may be eligible for a bonus. Additionally, Comcast provides best‑in‑class benefits to eligible employees. Keep an eye on the compensation and benefits summary on our careers site for more details.