AVP Retail & Wholesale Distribution
Listed on 2026-08-06
-
Sales
Client Relationship Management -
Management
BD Manager, Client Relationship Management
AVP Retail & Wholesale Distribution
Location:
Hartford, CT, US
Job Type: Full-Time
Work Mode:
Hybrid
Job Level: Management & Leadership
Job
Company: HSB
Employment Type:
Regular
Area of Expertise:
Business Strategy & Consulting
Reports to:
VP, Business Development
We are seeking an AVP, Retail and Wholesale Distribution to lead our national retail and wholesale distribution team and drive top-line growth across our Equipment Breakdown, Cyber, and Renewable Energy product lines, with additional products expected to join the portfolio over time. This is a high-visibility leadership role managing a team that owns the day-to-day direct agent and broker relationships nationwide - the AVP is accountable for that team's strategy, performance, and results.
WhatYou'll Do
- Lead, coach, and develop a team of 7-8 business development professionals responsible for managing agent and broker relationships across the country.
- Build and execute a national distribution strategy across Equipment Breakdown, Cyber, and Renewable Energy, with the flexibility to onboard new products as the portfolio expands.
- Design and lead sales activation and enablement programs - training curricula, coaching cadences, and performance frameworks - that build a high-performing, consultative sales team.
- Instill sales discipline and process across the team, including consistent CRM utilization, pipeline management, and agency management practices, to drive accountability and predictable production.
- Set annual production goals, submission activity targets, and new business premium growth targets for the team, while owning total gross written premium (GWP) and profitability across the book.
- Own reporting and results communication to senior management, including performance trends, pipeline health, and market intelligence.
- Cultivate and manage relationships with key trading partners, including retail agents, wholesale brokers, and MGAs, to expand distribution reach and deepen existing partnerships.
- Serve as an external face of the organization to agents and brokers, clearly communicating our value proposition and ensuring intermediaries have the support they need to do business with us.
- Represent the company at major industry conferences, trade events, and broker/agent forums.
- Partner cross-functionally with underwriting, product, marketing, and actuarial teams to align distribution strategy with appetite, pricing, and product development.
- Monitor competitive positioning, market trends, and distribution channel performance to inform strategy and identify new growth opportunities.
- Recruit, hire, and build bench strength on the distribution team, supporting succession planning and long-term team development.
- A bachelor's degree in sales/marketing, underwriting is preferred.
- 12+ years in the insurance industry in distribution management
- Experience working with senior management in developing tactical sales plans
- Track record in achieving key performance indicators and metrics
- Supervisory or management experience leading teams and seasoned professionals
- Experience in project and time management
- Experience in business finance (P&L)
- Significant experience in P&C insurance distribution and sales leadership, ideally within specialty lines (Equipment Breakdown, Cyber, or Renewable Energy experience strongly preferred).
- A demonstrated track record of building, coaching, and leading high-performing sales/business development teams.
- Deep knowledge of retail and wholesale distribution channels and how to manage agent and broker relationships effectively.
- A genuine passion for sales enablement - someone who has designed or run coaching and training programs that moved production numbers, not just delivered content.
- A track record of instilling sales discipline and process rigor within a team, including consistent CRM adoption, pipeline management, and structured agency management practices.
- Strong executive presence and relationship-building skills, with experience representing an organization externally at industry events.
- Comfort operating with autonomy while managing accountability to senior leadership through clear, data-driven reporting.
- Willingness to travel regularly to support the national team, trading partners, and industry events.
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforc
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