HVAC & Plumbing Services Sales Manager

Job Description

Job Description

(Job Description)

A large, reputable HVAC/construction company is currently hiring for an HVAC & Plumbing Services Sales Manager. The SSM will be responsible for driving revenue performance across the Service Department's HVAC and Plumbing sales, including maintenance agreements, quoted projects, repairs, and upsell opportunities.

This is a high-accountability leadership role focused on building a disciplined, predictable sales operation through clear structure, pipeline visibility, and actionable sales execution. This leader must quickly immerse in the business, build team capability, simplify communication, and drive performance through consistent cadence, clear expectations, and follow-through.

This position will lead and run a team of 6 people.

Pay - $120k/yr.

- $180k/yr. (Depending on relevant qualifications, relevant industries, tenure, leadership experience, etc.)

Location
- Lynnwood, WA (100% Onsite)

Schedule
- Standard Monday
- Friday Morning Shift

(Summary of Key Responsibilities)

• Revenue Leadership & Sales Strategy:
  • Own and execute revenue strategies across service agreements, quoted projects, repairs, and account growth initiatives.
  • Align sales priorities and growth objectives with operational capacity, market conditions, and company goals.
  • Establish measurable revenue targets and translate strategic objectives into actionable sales plans.
• Service Agreement Growth:
  • Lead initiatives to increase service agreement penetration, recurring revenue, renewals, and long-term account value.
  • Drive accountability around service agreement growth as a core component of business stability and profitability.
• Sales Team Leadership & Development:
  • Lead, coach, and develop sales team members and BDRs through clear expectations, consistent feedback, and performance management.
  • Foster a high-accountability, low-ego culture centered on professionalism, ownership, communication, and follow-through.
  • Build team engagement and execution through consistent leadership presence, coaching, and operational support.
• Sales Process, Cadence, and Pipeline Management:
  • Implement and maintain structured sales cadences to improve activity levels, execution consistency, and pipeline movement.
  • Oversee CRM accuracy, opportunity tracking, and reporting to maintain visibility into pipelines, forecasts, and close probability.
  • Drive pipeline discipline and forecast accuracy through measurable weekly actions, reporting standards, and team accountability.
• Accountability & Performance Management:
  • Hold team members accountable to defined sales goals, activity expectations, and operational standards using data-driven performance management practices.
  • Identify performance gaps quickly and address underperformance through direct coaching, follow-up, and structured improvement plans.
• Cross-Functional Coordination:
  • Partner closely with operations, service, and account management teams to ensure smooth communication, alignment, and execution.
  • Improve cross-functional coordination and communication processes to support operational efficiency and consistent client experience.
• Additional Responsibilities:
  • Follow up with clients to confirm satisfaction with completed projects.
  • Participate in company-sponsored client engagement activities.
  • Serve as the designated holder of the company’s administrative license and remain up to date on applicable codes and regulations.

(Qualification Requirements)

• 2-3 years of sales leadership experience with direct revenue accountability.
• 5-7 years of sales experience in HVAC, mechanical service, construction, or related industry.
  • Strong technical knowledge of HVAC systems; plumbing service experience.
• Strong people management skills with proven work experience in a leadership position.
• Ability to communicate sales strategy and execution plans with clarity and simplicity.
• Proven ability to translate strategy into measurable execution and team accountability.
• Strong experience with CRM platforms, pipeline management, and sales reporting.
• Excellent communication, organization, planning, and follow-through skills.
• Ability to quickly build trust, align teams, and eliminate operational confusion.
• Strong leadership presence with a low-ego, high-ownership mindset.
• Ability to manage multiple priorities while maintaining consistency and execution discipline.
• Experience implementing sales cadence, pipeline discipline, and performance tracking systems.
• Demonstrated success developing and coaching sales teams.
• Experience growing service ag