Sr. Manager, Event Security & Safety

Get to know The Pokémon Company International

The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.

Job Title:

Sr. Manager, Event Security & Safety

Job Summary:

The Sr. Manager, Event Security & Safety is a senior event leader responsible for defining our ongoing and future event security and safety strategy. This role is a traveling role (both domestic and international; 20% of time), with this position serving as security lead for our largest, highest impact events.

This position will be accountable for security and safety deliverables for TPCi events globally, leading and working with cross-functional teams and external partners across several markets to achieve both program and project goals.

FLSA Classification (US Only):
Exempt

People Manager:
Yes

Define and maintain security & safety roadmap for events programs across North America, Europe, Latin America, and Oceania as well as the World Championships which may occur in any market including Asia.

Ensure alignment with business objectives, scalability, and long-term event growth plans.

Drive evolution of our events security, defining and establishing future team, processes, and on-site operations.

Provide architecture for internal team and external vendor support for scale, defining clear areas of responsibility and accountability.

Evaluate internal and on-site security processes for opportunities to scale or adjust with latest technology.

Lead and mentor a growing team of security professionals.

Develop training, support documents, and processes.

Provide mentorship, performance management, and career development support.

Foster a culture of excellence, innovation, and accountability.

Serve as escalation point for event related security and safety decisions.

Provide active onsite leadership at largest consumer shows (10k-50k+ attendees) providing direction to internal team, government agencies, vendors, and supporting cross functional stakeholders in their security & safety needs.

Partner with event and championships teams including operations, production, programming, and the program managers to ensure security needs are met and executed across portfolio of events, supporting both players and general event attendees.

Partner with cross functional teams including Pokémon Center (in person retail), presidents office (VIP), and marketing (influencers) to plan future support and ensure security and safety needs are being met and supported.

Develop and align security plans and support with internal teams including legal, policy, and technology.

Identify and resolve operational and performance bottlenecks ensuring smooth incident response and attendee experience at all security and safety touchpoints.

Oversee development of reports on the security of events and provide regular reporting on events for different audiences.

Develop and use analysis and data insights to drive continuous improvement.

Form and lead strike team to respond to significant real time issues.

Ten+ (10+) years of relevant professional experience or a demonstrated equivalent level of expertise, plus five+ (5+) years of people management experience.

Bachelor's degree or Master’s Degree in a related field or a demonstrated equivalent level of applicable experience.

Proven track record of leading event security teams, delivering security and safety operations for a portfolio of large shows, preferably with global scale.

Travel ~20% of time is required, including 4 times per year (1 week+ each) for our International & World Championships, as well as travel for ad hoc site visits and other security assessment needs.

• Ability to travel internationally for fixed event dates including to Canada, Europe, Latin America, and Asia Pacific.
• Ability to provide on-site…