Education Operations Consultant; Mandarin Speaking

Job Description

Insight Global is seeking an Education Operations Consultant to join an dual language early childhood education organization in Bellevue, Washington on a fulltime basis.

This position requires fluency in Mandarin, and candidates must be comfortable speaking up to 50% of the time. Education background is not required for consideration.

You will partner directly with the School Leader and strengthen cultural fluency across an early childhood dual‑language (English/Mandarin) program. This role blends operations, enrollment growth, community engagement, and team leadership. The ideal consultant is comfortable in a school environment, brings sales or business development experience, and can build processes and teams that scale.

Responsibilities include but are not limited to:

• Partner with the School Leader to design and operationalize initiatives that elevate cultural fluency and family experience across the dual‑language program.
• Engage Mandarin‑speaking families and community partners: host info sessions, create Mandarin/English collateral, and represent the program professionally in Mandarin.
• Stand up scalable processes (lead management, tours, orientation, referral programs) and define SOPs, KPIs, and reporting cadences.
• Coordinate cross‑functionally with classroom leadership, front office, and marketing to ensure a consistent, culturally responsive experience.
• Set the standard for cultural fluency: advise on practices, celebrations, and communications that reflect and respect Mandarin‑speaking families and broader community diversity.
• Continuously improve operations by testing, measuring, and iterating on campaigns, processes, and family touchpoints.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Bachelors Degree is required
• Fluency in Mandarin (written and verbal) is required
• Demonstrated experience building an enrollment program or equivalent “book of business” (sales, admissions, business development, or community outreach).
• Professional Leadership experience is required – Experience with in the Education industry is highly preferred, but not required