Lead Youth Crisis Mentor

Lead Youth Crisis Mentor

Fully Remote and must be located in Washington State.

Part‑time (0.6 FTE). Wednesday through Saturdays 5:00 pm–10:00 pm, with a mandatory staff meeting each Wednesday from 3:00 pm–5:00 pm.

$26.01 per hour.

Crisis Connections provides telephone‑based crisis support that is free, easily accessible, and grounded in compassion. Our mission is to foster resilience and wellbeing for all by connecting people to safe, supportive help.

• Provide support, guidance, and development to Teen Link volunteers on the service line.
• Assist with training and orientation of Teen Link volunteers, including support during contacts (texts, chats, phone calls) and debriefing conversations.
• Contribute to volunteer growth and leadership skill development.

• AA in Social Sciences, Psychology, or Counseling preferred; candidates nearing completion of such a degree will be considered.
• Experience, familiarity, knowledge, and understanding of working with youth.
• Excellent written and oral communication skills.
• Attention to detail on documentation.
• Strong leadership skills.
• Demonstrated commitment to empowering youth.
• Reliable and dependable record, punctual for work and off‑site events.
• Daily access to reliable transportation.
• Ability to work evenings and weekends.

All candidates must complete a basic computer‑skills assessment (~15 minutes) and have a smartphone capable of downloading and using a multi‑factor authentication (MFA) application. Remote candidates require a high‑speed wired internet connection (no cellular or hotspots) and a quiet, confidential workspace.

• Ability to sit or stand for lengthy periods while wearing a headset or earphones and managing multiple IT/software platforms.
• Exposure to conversations about suicide, mental health, and crisis situations.
• Work in a moderately noisy and distracting environment.

• Medical, dental, and vision coverage.
• Annual wage increases.
• Discount on ORCA transit pass.
• Free parking & flexible schedules.
• Growth opportunities.
• Self‑care tools & weekly check‑ins with your supervisor.
• Short‑term and long‑term disability.
• Flexible Spending Accounts (FSA).

All offers are contingent upon successful completion of a background check, including a criminal history report and reference check.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to be a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required. Responsibilities may change to align with strategic priorities.

Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate in hiring, assignment, promotion, or other employment conditions because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, reasonable accommodations may be made upon request to enable qualified individuals with disabilities to perform essential job functions.

We embrace diversity and inclusion, welcoming individuals from all backgrounds—including BIPOC, persons with disabilities, and LGBTQ+ community members—to apply. Your lived experiences, cultures, and expertise strengthen our team and the services we provide.