Software Engineer, AI Engineer (Applied​/Software), DevOps

Position: (USA) Staff, Software Engineer
Position Summary...

What you'll do...

Role summary:

The (USA) Staff, Software Engineer plays a critical role in delivering scalable platform capabilities and driving the full software development lifecycle, including design, coding, testing, and deployment. This position leads infrastructure and tooling initiatives to enhance engineering productivity and supports AI/ML integration for intelligent automation. The role requires strong technical leadership, mentoring, and collaboration across teams to ensure alignment with architectural standards and business objectives.

The engineer applies data-driven decision-making and continuous improvement practices to deliver high-quality, maintainable solutions that advance platform goals and operational excellence.

About the team:

The Customer Engagement Services Technology team develops advanced customer service solutions impacting millions worldwide. Comprising software engineers, data scientists, and machine learning experts, the team focuses on innovative Generative AI applications within complex enterprise environments. As part of Walmart Global Tech's Enterprise Business Systems, it collaborates closely with product, business, and UX partners to deliver measurable business value. The team emphasizes scalable, secure, and maintainable software design while fostering continuous improvement and operational excellence to support Walmart's mission of helping customers save money and live better.

What you'll do:

* Deliver platform capabilities including infrastructure, tooling, and ML frameworks aligned with roadmap milestones and domain priorities.

* Drive full software development lifecycle activities such as coding, testing, deployment, monitoring, and maintenance.

* Apply cloud-native architecture principles to ensure scalable, resilient, and agile systems.

* Conduct system design reviews to validate feasibility and ensure alignment with architectural best practices.

* Build AI-driven applications and integrate ML components to support automation and intelligent features.

* Mentor engineers, influence technical decisions, and promote engineering excellence through documentation and knowledge sharing.

* Collaborate with stakeholders to define technical requirements and track success metrics using data-driven practices.

What you'll bring:

* Proven expertise in cloud-native architecture, including microservices, containers, and automation to ensure scalable and resilient systems.

* Strong experience in software design patterns, API design, and software prototyping to deliver maintainable and modular solutions.

* Proficiency in programming languages such as Type Script, Python, Java, Rust or C++ for AI/ML integration and platform development.

* Demonstrated ability to lead full software development lifecycle activities, including CI/CD deployment, observability, and maintenance.

* Skilled in data-driven decision making and applying best practices to improve code quality and system performance.

* Experience mentoring engineers and influencing technical decisions to promote engineering excellence and sustainability.

* Effective collaboration and communication skills to engage cross-functional teams and stakeholders.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates…