Senior Engineer, Prime Systems & Services

Production Engineer, Support Tooling (Tooling and Frameworks)

Bellevue, WA Core Weave is The Essential Cloud for AI™. Built for pioneers by pioneers, Core Weave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, Core Weave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability.

Founded in 2017, Core Weave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at

The Production Engineering team sits at the heart of Core Weave's reliability efforts. In this role, you'll partner closely with our Support/CX teams to build, operate, and evolve internal tooling that enables a "Direct-to-Expert" support model 'll define and ship AI-assisted workflows, self-service diagnostics, and platform integrations that reduce time-to-resolution and improve customer experience across our cloud.

• Design, build, and own support-facing tools for case triage, intelligent routing, and expert engagement, integrating with incident and change management workflows.
• Develop AI-powered assistants and automations that accelerate root-cause discovery, knowledge retrieval, and resolution quality.
• Create and maintain dashboards, alerts, and signals that surface tooling issues early; integrate observability into new tooling to reduce MTTR.
• Build self-service and guided diagnostics that empower Support/CX to resolve common issues and collect high-quality context for escalations.
• Codify reliability and support practices into services, APIs, and Kubernetes-native controllers/operators where appropriate.
• Partner with engineering leadership and internal stakeholders to prioritize roadmap initiatives, land adoption, and measure business impact.
• Participate in an on-call rotation for the tooling you own.

• 4+ years of software or infrastructure engineering experience building and operating production services.
• Proficiency in Go or Python (or equivalent experience).
• Strong fundamentals in Linux, containers, and Kubernetes; comfortable debugging in distributed systems.
• Experience with observability (metrics/logs/traces) and using data to improve reliability and support outcomes.
• Demonstrated experience with incident management and steady-state operational excellence (e.g., progressive delivery, testing strategies, error budgets, fault-tolerant design).
• Comfort collaborating with multiple stakeholders (Support/CX, Product, SRE, and service owners).

• Experience integrating or building support/operations tooling (e.g., ticketing/incident systems, status page, knowledge management, chat/alerting integrations).
• Experience automating manual workflows and stitching together productivity platforms.
• Familiarity with AI/ML tooling for retrieval, summarization, or copilot-style assistance.
• Experience codifying operational practices into Kubernetes controllers, operators, or platform services.

We value diverse experiences. Even if you don't match every bullet, we'd still love to hear from you—especially if you're excited about reliability tooling, customer experience, and partnering across teams to make Core Weave better every day.

Why Core Weave?

At Core Weave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too.

Come join us!

The base salary range for this role is $182,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a…