Lead Maintenance Technician

Overview

As a Lead Maintenance Technician, you oversee ongoing facility maintenance and repairs to keep the company’s multifamily property operating and appearing at its best.

• Use five-plus years of experience in property maintenance (either in a residential or hospitality setting, including at least one year of supervising others) to address work orders and other repair and maintenance issues before they escalate into major problems.
• Utilize one or more technical certifications to address critical areas, such as HVAC-certified repairs and maintenance, CPO for pools and spas, or other specialized training for electrical or plumbing issues when they arise.
• Proactively address routine maintenance and the general cleanliness of the property, including resident amenities such as the pool and clubhouse. Be hands-on with day-to-day maintenance activities, setting the tone and standard for how work gets done.
• Lead by example, stepping in to assist where needed, including completing work orders as assigned and helping other technicians with work orders. Manage the Make-Ready board so turnover work stays on schedule and ensure the property grounds are kept up.
• Engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and resolve them. Use attention to detail and project management skills to find cost-effective, high-quality, timely resolutions to repair and maintenance issues affecting the property.
• Maintain a safety-first approach to everything you do, including utilizing EPA certification to handle certain substances and training the maintenance team in proper safety procedures and protocols.

You will work full-time Monday through Friday at our location. Since maintenance emergencies can happen at any time, this role does require occasional on-call hours as set by the Property Management team.

While we provide equipment and supplies to complete most work orders, you must maintain your own tool kit to complete work orders. Occasionally, you may need to use either a company-owned vehicle (or your own) to move about the property or to pick up supplies off-site. Therefore, you must have a valid driver’s license to be effective in this position.

We offer many benefits to meet your needs, including medical, dental, vision, and basic life insurance options. The company provides auto-enrollment in its 401(k) plan after 60 days of employment. New employees accrue 40 vacation hours in the first year and earn paid sick leave per state requirements. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.

Two Coast Living is an Equal Opportunity Employer.

We will consider all qualified Applicants for employment, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws.

• Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics
• Familiarity with local, state and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulations
• Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled
• Demonstrated attention to detail to ensure that all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked
• Familiarity with a variety of tools and materials needed to maintain residential buildings
• Excellent verbal and written communication skills with the ability to write and speak clearly
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
• Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines
• Ability to function well in a fast-paced, high-volume…