Pet Care Assistant

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The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

• Prepare the treatment room for examination of pets and all necessary medical items and supplies (e.g., vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician.
• Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
• Maintain the flow of the Cycle of Service in accordance to position.
• Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets.
• Serve as support to the Client Services Coordinator staff on an as-needed basis.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house laboratory tests (e.g., canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
• Monitor the comfort of hospitalized patients and ensure their comfort by walking, exercising, feeding, and cleaning cages and pets (when approved by the veterinarian or veterinary technician).
• Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician).
• Clean the surgical suite and instruments.
• Ensure cleanliness of the hospital, including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal, and instrument cleaning as outlined by hospital protocols.

Other job duties as assigned.

Other job duties as assigned.

• Ability to multi-task:
  Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills:
  Reads, writes, and speaks fluent English, using appropriate grammar, style and vocabulary; demonstrates exceptionally strong written and verbal communication skills.
• Organizational ability:
  Demonstrates a systematic approach in carrying out assignments; is very orderly and excels at cutting through confusion and turning chaos into order.
• Problem solving skills:
  Demonstrates a strong ability to identify, analyze and solve problems; translates problems into practical solutions.
• Client service skills:
  Consistently ensures the team provides the client with attentive, courteous and informative service; gains and shows personal satisfaction from delivering great service.
• Intellectual ability:
  Accurately and consistently follows instructions delivered in an oral, written or diagram format; can provide directions.
• Mathematical ability:
  Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
• Computer skills:
  Comfortably and confidently uses a computer and specialized software such as Microsoft Word, Excel, Access, Outlook, etc.

• Initiative:
  Shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures; takes on additional responsibility when both big and small tasks need to be done.
• Integrity:
  Firmly adheres to the values and ethics of Banfield Pet Hospitals; exhibits honesty, discretion, and sound judgment.
• Cooperativeness:
  Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
• Flexibility:
  Is open to changing situations and opportunities and is willing to perform all tasks assigned.
• Independence:
  Able and willing to perform tasks and duties without supervision.

$15.00 - $18.31 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity…