Office Coordinator

Job Summary

Neptune Society is a leading provider of cremation and pre‑arrangement services seeking an Office Coordinator to support multiple teams with administrative tasks, ensuring smooth daily office operations.

• Support the sales team by processing and validating contractual agreements to ensure accuracy.
• Provide exceptional customer service support by handling customer inquiries, questions, and updates.
• Greet and assist visitors as they arrive at the office.
• Answer and direct phone calls to the appropriate party and take and deliver messages accurately.
• Produce and maintain same‑day checks, trust claims, and reconcile bank records.
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases.
• Use SOX compliance software to reconcile daily, weekly, and monthly reports.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Time management and organizational skills.
• Ability to work independently or as part of a team.
• Clear written and spoken communication.
• Ability to set and meet priorities and deadlines.
• General clerical tasks, accounts payable, data entry experience.
• Ability to maintain composure in a fast‑paced office setting.
• Notary license preferred but not required.
• High school diploma or equivalent.
• 3–5 years of administrative or related experience.

Salary: $21/hr.

• Medical, dental, vision.
• Flexible spending accounts (health care and dependent care).
• Health savings account with company contribution.
• Sick leave.
• Short‑term disability.
• Long‑term disability.
• Life insurance.
• Voluntary accidental death or dismemberment insurance.
• Dependent life insurance.
• 401(k) retirement savings plan with company match.
• Employee assistance program.