Medical Receptionist | Administrative Coordinator

Receptionist / Administrative Coordinator Alpha Home Health & Hospice Locations:
Everett, WA or Bellingham, WAPay: $20.00 - $24.00 per hour

Schedule:

Full-Time Be the Voice and Heart of Our Agency Alpha Home Health & Hospice is seeking a highly organized, customer-focused Receptionist / Administrative Coordinator to support our growing home health and hospice team.

This is much more than a front desk position. We are looking for someone who thrives in a fast-paced environment, enjoys helping patients and families, and can confidently balance multiple responsibilities while delivering exceptional customer service.

If you are detail-oriented, professional on the phone, and enjoy being the person who keeps everything running smoothly behind the scenes, we'd love to hear from you.

What You'll DoServe as the first point of contact for patients, families, referral sources, physicians, and community partners

Answer and route incoming calls with professionalism, warmth, and urgency

Assist with intake coordination and referral processing

Support medical records management and document tracking

Maintain patient and administrative files in compliance with agency and regulatory requirements

Process physician orders and ensure timely follow-up on signed documentation

Assist with scheduling, correspondence, data entry, and general office operations

Coordinate office supplies and administrative support functions

Support leadership and clinical teams with a variety of projects and administrative tasks

Help create a welcoming and positive experience for patients, families, visitors, and staff

What We're Looking For Outstanding phone presence and communication skills

Strong customer service mindset with the ability to build rapport quickly

Exceptional attention to detail and follow-through

Ability to prioritize multiple tasks and deadlines simultaneously

Professional, dependable, and highly organized

Comfortable working independently while supporting a collaborative team environment

Strong computer skills including Microsoft Office and electronic systems

Ability to type at least 50 WPMMedical terminology knowledge preferred

Home health, hospice, healthcare, medical office, intake, scheduling, or administrative experience strongly preferred

The Ideal Candidate You are the type of person who notices details others miss.

You enjoy solving problems, keeping things organized, and helping people. You remain calm when phones are ringing, priorities are shifting, and multiple team members need support at the same time.

Most importantly, you understand that every phone call may be from a patient, family member, or referral source who needs compassion, professionalism, and timely assistance.

Why Alpha Home Health & Hospice?

Competitive pay: $20-$24 per hour Medical, dental, vision insurance
401K matching

Tuition reimbursement

Vacation, holiday, and sick time Other voluntary insurance plans, including pet insurance

Opportunity for career growth and advancement

Meaningful work supporting patients and families

Collaborative and supportive team environment

Stable and growing healthcare organization

Ability to make a direct impact in your local community

Requirements

High school diploma or equivalent required

Minimum of two years of administrative, customer service, healthcare, or office support experience preferred

Ability to maintain confidentiality and handle sensitive information appropriately

Strong written and verbal communication skills

Ability to perform the essential functions of the position with or without reasonable accommodation

Join a team that is dedicated to providing exceptional care and service to the communities we serve.

Apply today to become part of Alpha Home Health & Hospice.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at
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