Staffing Specialist

Staffing Specialist I $22-$24

BELLINGHAM, WA 98225

Internal Position-

The Staffing Specialist is a key role focused on learning the fundamentals of the branch operations and supporting the day to day functions of the branch. As the first point of contact for both external employees and clients, the Staffing Specialist is also responsible for responding to inquiries, resolving issues and communicating job details clearly and efficiently.

This position plays a foundational role in promoting high quality customer service by assisting with candidate intake, onboarding processes, and dispatching external employees while supporting various administrative and operation duties to ensure timely job placements and accurate documentation.

Success in this role requires a proactive sense of urgency strong attention to detail, the ability to prioritize multiple tasks in a fast paced work environment, interpersonal skills, active listening and strong interpersonal abilities.

General Responsibilities:

• Greet field team members and clients by presenting a professional atmosphere
• Perform cold calls, and document these activities in our CRM
• Assist applicants with the initial onboarding process to ensure a smooth transition, scheduling assessments to evaluate candidate's skills, and conduct interviews.
• Support dispatch process by helping coordinate job assignments and confirming external employees availability
• Streamline communication on worksite location or job details to external employees by phone, text, and email.
• Manage follow up calls to clients and field team members to ensure we are on the job sites on time.
• Process work tickets and pay out field team members
• Help track and verify the collection process
• Assist with preparing supplies for field team members such as PPE and worksite instructions

• Skills &
  
  Qualifications:
  
  • Strong organizational and time management skills
  • Excellent verbal and written communication
  • High attention to detail and accuracy
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong customer service and interpersonal skills
  • Ability to work independently and with diverse teams