Revenue Agent ; in-training - Bellingham

Position

The Department of Revenue's (DOR) Compliance Division is looking for an instinctive individual to fill a Revenue Agent 2 (RA2) in‑training to a Revenue Agent 2 (RA2) vacancy in Bellingham, WA.

During the first few months, you will receive hands‑on training in the office. Telework may also be available.

If hired at the Revenue Agent 2 in‑training level, your pay will be within the salary range 45 ($3,910.00 – $5,241.00). Upon successful completion of 18 months of in‑training, your salary will increase to the RA2 range 50 ($4,410.00 – $5,929.00).

We offer a generous benefits package that includes defined benefit retirement plans; health, dental, and vision coverage; deferred compensation plans; and, as a public service employee, eligibility for student loan forgiveness.

• Investigate and locate delinquent taxpayers using database searches, the internet, and third‑party resources.
• Take collection action against non‑compliant taxpayers, which can include tax warrants, bank/wage garnishments, and revocation of business registration certificates.
• Conduct fieldwork and investigation on delinquent accounts at taxpayers’ places of business, job sites, and residences.
• Continuously record contact histories and taxpayer information throughout the entire process on appropriate agency systems.
• Assist taxpayers/representatives with business registration, guidance on completing tax returns, and contacting other agencies when appropriate.

The required qualifications are demonstrated through experience or education in the following areas:
Communication Skills, Analytical Skills, Knowledge of Laws & Regulations, Interviewing & Negotiation Skills, Attention to Detail, and Interpersonal Skills.

• Proven written and verbal communication skills to compose clear, concise correspondence, appeal responses, and legal style summaries; effective professional telephone communication.
• Demonstrated ability to independently research, analyze, and evaluate complex financial information to determine tax liability, assess a taxpayer’s ability to pay, and recommend resolution options.
• Progressive experience using investigative research tools, online databases, and third‑party information sources to locate individuals and assets.
• Proven ability to interpret and apply complex state tax laws, rules, policies, and legal documents (e.g., RCWs, WACs, ETAs, WTDs, and orders of determination) when resolving compliance issues.
• Demonstrated skill in conducting structured interviews and gathering information from individuals who may be uncooperative, evasive, or distressed.
• Demonstrated ability to negotiate payment plans and resolve delinquent accounts by evaluating repayment options and collaborating with supervisors when necessary.
• Demonstrated ability to work independently under general supervision while organizing a high‑volume workload, managing competing deadlines, and maintaining accuracy.
• Proven ability to build and maintain effective working relationships with business owners, attorneys, CPAs, law enforcement, other agencies, and internal partners.
• Demonstrated ability to operate effectively in both office and field environments.
• Progressive experience using computer systems and technology to update case histories, document actions, research taxpayer accounts, and manage workflow.

• Ability to take action to learn and grow; curiosity and continuous improvement.
• Ability to meet the needs of others; flexibility, adaptability, customer‑service focus.
• Uses an equity & inclusive approach; actively seeks to understand and appreciate diverse backgrounds and perspectives and removes inequitable barriers.

• Bachelor’s degree involving major study in business administration, accounting, public administration, political science, economics, criminal justice, sociology, psychology, law, or a closely related field.
• One year of experience in personal or corporate finance, law enforcement, adjustment of claims, collection of civil debts, or another directly related field.

Prior to hiring, a background check, including criminal record history, will be conducted.

To receive Veterans preference, please attach your DD‑214 or equivalent. Blackout your SSN and DOB before attaching.

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.