Client Development Catalyst

ROLE
:
Client Development Catalyst

DEPARTMENT
:
Client Experience (Nested within the Program Insights, Engagement, and Development Team)

LOCATION
:
Bellingham, Washington (Remote/Hybrid Available)

EMPLOYMENT TYPE
:
Full-time, Non-exempt

PROFESSIONAL LEVEL
:
Entry - Mid

STARTING SALARY RANGE
: $23 - $28.84 hr, $48K - $60K

The Client Experience Team at the Non-GMO Project is about cultivating, growing, and maintaining relationships with our verified brands, clients, and stakeholders. We are people-people, business development strategists, problem solvers, customer support providers, and industry-knowledge specialists. We’re focused on supporting clients throughout their lifecycle, asking the right questions, and building evolving relationships with our stakeholders. If you enjoy working with teams of positive, encouraging people who are driven by meaningful conversations, curious about the technical aspects of food production, and interested in turning ideas into meaningful improvements, this just might be the right fit for you!

At the Non-GMO Project, we’re passionate about both what we do and how we evolve through our everyday actions. As a mission-driven nonprofit, we’re committed to advancing food integrity through rigorous product verification, trustworthy education, and expanded programming that includes Non-UPF Verified and the Food Integrity Collective.

Our culture is grounded in collaboration and care — for each other, for the planet, and for future generations. We believe in the power of individual and collective choices to shape a more transparent, regenerative food system and a healthier world for all.

As an equal opportunity employer, the Non-GMO Project embraces the pursuit of justice, equity, diversity, and inclusion in all aspects of our work as critical to our mission. We do not discriminate against any employee or applicant on the basis of race, national origin, color, gender (including gender identity), sex, sexual orientation, pregnancy, family, marital or parental status, religious affiliation, creed, the presence of any physical, mental or sensory impairment, immigrant status, age, personal appearance, veteran status, or any other protected class under applicable laws.

We celebrate our inclusive work environment and welcome members of all backgrounds to apply.

We are looking for a Client Development Catalyst; an authentic connector who is excited to be part of a lively and cohesive team invested in client support. In the Client Development Catalyst role, you’ll help hold responsibility for client satisfaction and growth through the building and maintenance of ongoing relationships with participants in our Product Verification Programs. Specifically, we’ll be looking to you to provide exceptional support and proactive outreach to participants in our Product Verification Programs with a focus on growing client investment through the expansion of their portfolio of verified products.

This person will help clients grow their verified product portfolios in the Non-GMO and Non-UPF Verified programs. This role includes both strategic account management and some administrative day-to-day support work. The Client Development Catalyst will report directly to the Client Experience Manager and will work with the Client Experience (CX) Team to further develop our rapidly growing verification program.

We are open to varying levels of experience and encourage those who align with the change we’re seeking to affect in the food system and the ways in which we’re seeking to affect that change to apply. We are curious, invested, and reflective individuals working to see and meet our clients where…