TEMP; Overnight Resident Coordinator - Francis Place; TEMP under

Position: TEMP (6 months) Overnight Resident Coordinator - Francis Place (TEMP under 30 hrs./week)
Overview

TEMPORARY (6 months) under 30 hours per week, OVERNIGHT - this is a 24/7 facility

Starting Pay: $25.46 per hour

* Paid Sick Time after 90 days

* Employee Assistance Program

Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience. Position may turn into a regular position at the end of the temporary work period, based on funding.

Responsibilities

POSITION

DESCRIPTION:

The TEMP Overnight Resident Coordinator is responsible for being at the front desk of the Francis Place Apartments, a 42-unit affordable housing program that employs the Housing First model for chronically homeless and disabled single adults in furnished studio apartments with a secured and monitored front door entry. This position fills the need to have 24-hour monitoring staff on-site to assist staff, residents, guests and visitors.

While on shift at the front desk, the Resident Coordinator's primary focus is to provide on-site monitoring, program enforcement and assistance for staff, residents, guests and visitors.

Major

Duties & Responsibilities:

* Staff the front desk to include answering the phone, authorizing access to clients and guests, and monitor the security of the building. Enforce CCS policies with residents, guests, and visitors.

* Conduct routine safety checks of all entry and exit points, ensuring emergency exits are properly used and secure.

* Ensure upkeep of all common areas by monitoring and addressing issues. Report issues related to appliances, plumbing, heating, or electrical systems to appropriate personnel.

* Monitor behavior, enforce facility rules, and maintain detailed documentation:

* Log all visitors.

* Record significant events in a professional and timely manner.

* Model respectful, supportive interactions with residents.

* Maintain a welcoming, supportive, and safe environment.

* Provide residents with information about on-site and public services.

* Report CCS program violations to the Program Supervisor and/or Community

* Respond appropriately to facility or resident-related emergencies.

* Accept and distribute messages and packages.

* Support case management team by reminding residents of scheduled appointments. Reinforce resident responsibility in maintaining cleanliness in shared spaces.

* Perform routine cleaning and sanitizing as indicated on the cleaning tasks list.

* Conduct routine walkthroughs throughout the facility.

* Provide residents services and information

Qualifications

Minimum Qualifications:

* High School Diploma or GED.

* Ability to pass required background checks.

* Ability to work effectively with individuals displaying a wide range of behaviors.

* Cultural competency and ability to work with diverse populations.

* Ability to make sound, independent decisions without direct supervision.

* Proven reliability and dependability in work history.

* Flexibility to ensure adequate shift coverage.

* Commitment to a team-oriented, respectful workplace.

* Alignment with the mission and values of Catholic Community Services and Catholic Housing Services.

* Ability to work effectively in multicultural environments and deliver culturally competent services.

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