Financial Crimes Compliance Manager

First Fed is a local community bank on an exciting growth trajectory with 17 locations including 12 full‑service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top Corporate Philanthropist. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula.

We also received a Best‑In‑State bank award from Forbes.

For over 100 years First Fed has served our customers and communities throughout the PNW. We’ve donated over $9 million to non‑profit organizations in the past 8 years through our foundations, sponsor ships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years – many by using our benefit of 3 paid volunteer days per year!

We welcome applicants from all backgrounds – our diversity makes us stronger. Join our award‑winning team!

• Optimism:
  We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.
• Initiative:
  We are self‑starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.
• Respect:
  We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.
• Growth:
  We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.
• Ownership:
  We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

The Financial Crimes Compliance (Investigation and Operations) Manager supports First Fed’s Bank Secrecy Act (BSA), Combating the Financing of Terrorism (CFT)/ Anti‑Money Laundering (AML), the Office of Foreign Assets Control (OFAC), USA PATRIOT Act, the Bank Protection Act, and the Bank’s fraud compliance programs by managing day‑to‑day investigations and operations within the Risk and Compliance department. This role oversees the BSA & Fraud team responsible for reviewing alerts, conducting investigations, preparing case documentation, assisting with and preparing Suspicious Activity Report (SAR) filings, and Quality Assurance (QA).

While the position provides leadership and subject‑matter expertise, overall program governance, regulatory interpretation, and strategic decision‑making remain the responsibilities of the BSA Officer.

• Manage and perform investigations related to potential money laundering, fraud, terrorist financing, elder financial exploitation, sanctions concerns, and other suspicious activity.
• Review complex or escalated cases, ensuring thorough analysis of customer activity, transaction patterns, and supporting documentation.
• Oversee SAR drafting, data accuracy, and quality before final review by the BSA Officer.
• Maintain well‑documented case files that meet internal expectations and regulatory standards.
• Supervise the team of BSA & Fraud Specialists; assign work, balance caseloads, and ensure timely completion of reviews.
• Provide coaching and training to strengthen investigative techniques, documentation quality, and regulatory comprehension.
• Support the BSA Officer by providing team updates, risk summaries, and operational insights.

• Conduct ongoing reviews of AML system detection parameters to validate model effectiveness in identifying high‑risk customers and capturing potential money laundering and fraud activity; recommend adjustments to enhance accuracy and regulatory compliance.
• Ensure investigative processes comply with BSA, AML, OFAC, and related regulatory requirements.
• Identify emerging trends or red flags and communicate them to the BSA Officer for potential policy or system enhancements.
• Assist in maintaining procedures for alert investigations, case documentation, and SAR workflows.
• Participate in internal and external audits, exams, and independent testing by gathering documentation and responding to…