Patient Health Navigator

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services.

Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Ameri Corps members receive up to $20,400 prorated stipend over the course of their service of 1,700 hours ending July of 2026. Members serving less than 1,700 hours will receive a reduced Living Allowance stipend. Members receive their stipend at two-week intervals prorated though their service year. After successful completion of their service time, Ameri Corps members receive a maximum $7,395 Education Award to be applied towards the member's education/training.

Members serving less than 1,700 hours will receive a reduced Education Award

Position Summary

Patient Navigators work with various health services providers to assist patients to access appropriate care, establish a medical home, assure pre- and post-visit needs are met and facilitate brief health education encounters related to chronic conditions, medically complicated cases and patients with multiple barriers to clinical care. Navigators provide translation/interpretation services as needed. Duties may vary as each position is customized to meet the specific needs of the host clinic.

Duties and Responsibilities
As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services.
Sea Mar - Ameri Corps Members serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:

• Understanding and empathizing with client needs
• Demonstrating a high level of integrity
• Exhibiting compassion and commitment
• Advocating for social justice
• Taking pride in individual work as well as that of the team
• Continually learning to stay current with industry standards, best practices and technology

As a Sea Mar - Ameri Corps Member, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

The Ameri Corps member will be required to complete the Member Service Agreement requirements in order to be compensated fully for their position (Stipend and Educational award).

Essential Duties and Responsibilities include but not limited to the following:

• Schedule appointments and navigate patients through health system barriers
• Initiate communication with patients and assist with support in making referrals to address the full spectrum of patient needs
• Participate in mandatory trainings, service projects and team building activities throughout their 10-11 month full time term of service.
• Create informational materials and available resources to have at Sea Mar sites. These include posters, promotional programs, healthy diet and recipes, exercise information, handouts/take-away, as well as resource binders that provide information about available Sea Mar and community resources.
• Create a community resource guide to share with patients and the Ameri Corps-Sea Mar group.
• Review electronic health record charts and lists to identify patients in need of important health screenings and services. Schedules appropriate appointments according to patient needs.
• Prepare mail outs with appropriate materials and patient identifier information.
• Collaborate with Sea Mar medical clinic staff, quality improvement staff, and other Sea Mar departments as needed to identify patients in need of screenings, to inform care teams about preventative care, and to reach out to these identified patients.
• Work with Sea Mar staff to roll-out additional preventive health screening and recall efforts to patients.
• Participate in an Ameri Corps site health project. This includes community outreach, health interventions, and health events regarding, but not limited to, the following health topics: smoking cessation, diabetes education, nutrition, and healthy lifestyles, stress reduction, managing chronic conditions, and adolescent topics.
• Pro-actively aid in increasing public awareness regarding health coverage enrollment opportunities by planning and conducting outreach activities within the community, participating at both Sea Mar sponsored and non-Sea Mar sponsored events.
• Assist in the…