RA Lead

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

• Act as the lead while on shift.
• Coordinate, order, and inventory supplies for all residential services as per Supervisor.
• Assist with the ordering and distribution of Patient Store.
• Ensure that all Residential Aides are performing their job duties and perform Shift Audits.
• Ensure full communication between the clinical staff team members and the milieu staff team members.
• Learn the role of Residential Aide Supervisor and ensure department quality and performance in the absence of the Supervisor.
• Address and communicate any staffing concerns with Residential Aide Supervisor.
• Monitor all safety concerns in the residential units and report them immediately.
• Orientation and training of all new Residential Aides as assigned by Supervisor and Program Director.
• Ensure compliance with all applicable Lifeline Connections policies and procedures.
• Help prepare and present information and training to Residential Aides as assigned by the Residential Aide Supervisor that meets the needs of the changing trends in the milieu.
• Provide shift coverage, nights, and weekend work as required.
• Other duties as assigned.

• High School diploma or equivalent.
• College coursework in substance use dependency preferred.
• Experience and training in the delivery of services to alcohol and other drug‑affected individuals and their families.
• Demonstrated experience providing supervision and/or mentoring to subordinate staff or co‑workers preferred.
• Current unencumbered driver license and proof of current car insurance required for Residential staff members.
• Demonstrated experience providing a safe and supportive environment for individuals early in recovery from alcohol and other drugs.
• CPR/First Aid certification required; must obtain within 14 days of hire.
• Ability to communicate clearly both verbally and in writing.
• Great attendance.
• Ability to work well with others.
• Valid Driver's License.

The position requires that the incumbent maintain standards delineated in WAC 246-341, or its successor, and maintain licensure with the Department of Health. The incumbent relies on specialized training and/or equivalent experience in the field of substance use dependency treatment, DBHR, WACs and RCWs of Washington, and the performance standards developed for the position.

The incumbent provides program oversight and supervision to clients who differ widely in age and socioeconomic status and who may possess a variety of chronic and serious social, behavioral and psychological problems. Autonomy, maturity, sound judgment, and creativity are required to help identify and monitor policies and milieu activities that will meet the complex needs of both patients and staff.

Contacts are with members of the treatment team, patients, significant others of the clients, Board of Directors, representatives of various community agencies specializing in the treatment of chemical abuse and related community representatives including lawyers, probation officers, and other court officials. All personal contacts are carried out in accordance with federal and state laws dealing with the confidentiality of alcohol and drug abuse patient records.

While performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear, and use hands and fingers to manipulate writing utensils and…