Program Analyst, Health Operations Unit; O-Billet) Non-Supervisory

Summary

The Health Operations Unit Program Analyst supports IHSC healthcare programs by analyzing operations, managing projects, and ensuring compliance with policies and accreditation. Responsibilities include data analysis, process improvement, and resource management. The role requires strong analytical, communication, and organizational skills.

This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date:
  Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement:
  Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• ASSIGNMENT PAY AGREEMENT:
  You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer.

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Civilians are not eligible for this position.

• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

• Assists the Chief of Health Operations with analytical functions and complex projects of the Health Operations Unit.
• Assists Chief of Health Operations with the maintenance of the IHSC staffing matrix.
• Briefs and advises Unit Chief on agenda issues in preparation for senior leadership meetings and represents the office at in absence of the Chief of HOU, as needed.
• Obtain Level II Contracting Officer's Representative (COR) certification within 12 months of hire.
• Defines and initiates HOU's projects and assigns project managers to manage, schedule, and oversee performance of component projects while working to ensure the ultimate success and acceptance of the program.
• Maintains the Health Operations Field Continuity of Operations Plan.
• Manages access to HOU's distribution lists and Information Technology (IT) folders to include the Health Operations SharePoint site.
• Participates in policy making, planning/management decisions, and processes that impact operations of the unit.
• Advises Unit Chief and Regional Health Service Administrators (RHSA) on policies and procedures that will impact the measurement of workload.
• Works closely with IHSC unit chiefs to develop annual program levels. Identifies health care initiatives and works with headquarters staff to secure funding for annual IHSC programs.
• Collaborates with IHSC Medical Staffing Contract CORs to ensure contract metrics are in compliance with the Quality Assurance Surveillance Plan (QASP).
• Reviews facility staffing plans and monitors staffing contract deficiencies; assists the CORs in monitoring the medical staffing contract vendor's corrective action plan.
• Collaborates and assists RHSAs concerning Field Health Operations.
• Collaborates with the Regional Clinical Directors and on site Clinical Directors to ensure access to care and provision of health care services are within the scope and support of ICE/IHSC policy and accreditation standards.
• Provides ITOS logistical support for HQ and all IHSC-staffed sites.
• Maintains awareness of unit operational issues.
• Prepares agendas, conducts minutes, monitors attendance, and actively participates in scheduled HOU meetings.
• Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly.
• Assists in monitoring compliance of all required elements within IHSC policy and accreditation.
• Independently performs program diagnostics to include: research, data analysis, and resolving complex issues.
• Implements efforts to enhance the organization and processes affecting the healthcare system, e.g. (Process improvement, risk management, patient safety, utilization review, and credentialing and privileging).
• Participates on process design teams; initiates and executes special projects; ensures all requirements of compliance and accreditation are met.
• Maintains awareness of available…