Senior Manager Organization - East

Senior Manager, People & Organization
- East & Central

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

The Senior Manager ,People&Organization(“P&O”) – East & Central leads the execution of core Human Resources processes withinthe

Fashion boutiques in the market, as well asidentifiesopportunities for specific people strategies. The Senior Manager , People&Organization– East & Centralis a key business partner to the Boutique Leadership Teams(“BLT”) inthe market,helping build their leadership skills and driving performance in a human driven way.

Primarily based in the DC City Center Boutique, theSenior

Manager, P&O – East & Central, will also support the Tysons, Boston, King of Prussia, Chicago, Troy and New Jersey boutiques.

Our ideal candidate will be both hands on and strategic, drawing upon their passion for building relationships and experience in creating effective solutions.

• Focus on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
• Embody and infuse CHANEL’s competencies and behaviors with a concerted focus on well-being.
• Build and foster connections across all levels within theEast & Central Boutiquesbymaintaininga presence and displayinga genuine curiosity about the Retail space, which will include 1:1 check-ins, round table discussions, and pulse checks.
• Partner with the BLTand Education Team to onboard and integrate new team members.

• SupporteachBLT in conducting career discussions with team members, highlighting developmental needs.
• Provide input on organizational structure, workforce planning, talentreviewsand succession planning in partnership with Group Director,P&O for Northeast and Southeast Regions.
• Guide the annual compensation and performance review process for boutiques in the market, providing direction, counsel, and support toeachBLT.
• Analyze trends andutilizethe insights gleaned in decision making related to various P&O priorities (i.e.diversity and well-being etc.).

• Partner with the BLTin each location to proactivelyidentifyopportunity areas and performance gaps.
• Support performance management byprovidingfrequent guidance to BLT (i.e.coaching, counseling, disciplinary actions, and exits).
• Ensure consistency inhandlingperformance matters and administration of processes, collaborating with BLT and P&O partners asneeded.

• Champion and accelerate a culture of diversity and inclusion.
• Forecast hiring needs with BLT, particularly as it relates to peak seasons.
• Play an active role driving internal mobility
• Support the Talent Acquisition team in implementing sourcing strategies to build active pipeline, whichmay include organizing andleadinginperson recruitment events forlarge-scale hiring interview days/events, etc.
• In partnership with Talent Acquisition, support upskilling hiring managers and interview panels via Hiring @ Our Best Trainings, D&I Anti-Bias Recruitment Trainings, Workday Recruit and Linked In Recruiter trainings

• Manage and resolve employee relations issuesin the marketby conducting timely,effective, thorough, and objective investigations.
• Consult with the internal
  
  Employee Relations /P&O Team/ Legal Team to ensure consistency inhandlingemployee relations issues.
• In collaboration withthe Benefit steam, manage workers’compensation issues, leaves of absence and accommodations.

• Continuously build a knowledge of employment best practices, with specific knowledge of Federal/State employment application to include: business process, talent management and development, hiring, employee relations, policies, and procedures, change management, problem solving, meeting design, etc.
• Partner closely with Legal, Retail…