Senior Systems Engineer

Our Values

Optimism :
We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative :
We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect :
We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth :
We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership :
We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

The Senior Systems Engineer leads the strategy, architecture, and operations of First Fed’s enterprise infrastructure across cloud, networks, data centers, identity, and security domains. This role ensures the reliability, scalability, and security of mission‑critical systems while advancing modernization initiatives—including cloud migration, Zero Trust adoption, and ITSM maturity improvements.

• Architect, deploy, and support enterprise infrastructure across on-prem and cloud environments.
• Lead modernization initiatives including cloud migrations, identity modernization, and network transformation.
• Lead process improvement efforts across deposit and payment operations by modernizing and automating file movement, reconciliation routines, and cross‑system data exchanges.
• Ensure high‑availability, secure infrastructure supporting ACH and digital‑banking data workflows, including automated alerts, exception handling, and compliance controls.
• Utilize AI‑based automation platforms and intelligent agents to optimize infrastructure operations, monitoring, and remediation.
• Apply AI/ML tools to improve detection of system anomalies, streamline file and data flow management, and enhance process automation across core banking operations.
• Oversee data center operations, networking, virtualization, and storage platforms.
• Implement and mature ITSM processes including change management, incident response, and compliance workflows.
• Lead disaster recovery planning, testing, and continuous lifecycle improvement.
• Manage vendors, negotiate contracts, and oversee infrastructure budgets.
• Support and enhance enterprise voice and unified communications environments.
• Partner with cybersecurity teams to implement Zero Trust, identity governance, and enterprise security standards.
• Provide mentorship and technical leadership to IT and engineering staff.
• Support strategic cross‑functional initiatives requiring infrastructure and security expertise.

• Bachelor’s degree in Information Technology, Engineering, or related field required.
• 10+ years of experience in enterprise systems engineering, infrastructure, or network engineering.
• Strong expertise in cloud platforms (Azure, AWS) and hybrid‑cloud architectures.
• Deep networking experience with Aruba, Palo Alto, Zscaler, and complex enterprise routing.
• Experience with data center operations, virtualization, and server management (Linux, Windows Server).
• Experience in regulated industries (banking, healthcare, fintech strongly preferred).
• Proven leadership in vendor management, IT budgeting, and complex program execution.
• Strong understanding of disaster recovery, high‑availability design, and performance optimization.
• Familiarity with ITSM frameworks and compliance standards.
• Excellent problem‑solving, communication, and stakeholder engagement skills.

The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.

• The pay range for this position is $95,866.93 - $
• The typical hiring range for this position is $95,866.93 – $
• The incentive plan for this position is the Partnership Incentive plan. It is paid out quarterly with a 5% target payout.
• Employees will be…