Senior IT Support & Systems Specialist
Listed on 2026-09-06
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IT/Tech
Systems Administrator, IT Support, HelpDesk/Support, Network Administrator
About the Company
At Current, everything starts with people. We believe that when you invest in talent through opportunity, development, and support, you unlock growth for individuals, firms, and clients alike. That’s why we’ve built a platform designed to give our people access to more: more learning, more collaboration, and more ways to grow their careers than any single firm could offer on its own.
Founded in 2023, Currenthas rapidly become one of the fastest-growing accounting platforms in the country, partnering with more than 40 leading accounting firms across the United States. Today, our community includes over 2,000 professionals, 30+ offices nationwide, and a growing global workforce that supports clients around the world. Backed by Thrive Capital, Bessemer Venture Partners, and Springdale Industries, Current is investing heavily in technology, artificial intelligence, and workforce innovation to help modernize the profession.
Our leadership team has a proven track record of building and scaling successful businesses, with prior ventures generating more than $3 billion in combined enterprise value.
We’re building something bigger than a traditional accounting firm: a platform where talented people can grow faster, learn more, and do more meaningful work. Whether you join Current, one of our partner firms, or our global team, you’ll be part of a community shaping the future of the profession.
Senior IT Support & Systems Specialist
Location - 100% In office in Bellingham, WA
Summary
The Senior IT Support & Systems Specialist is an experienced, hands-on technology professional who serves as the primary backup to both the Systems Administrator and the Service Desk Manager. This role combines advanced Level 2/3 technical support with meaningful systems administration and network responsibilities, and takes a lead role in evaluating, rolling out, and driving adoption of new tools and technology across the firm.
First and foremost, this is a hands-on technical role: the focus is user support, network and systems maintenance and design, and application maintenance and technology adoption. This person may participate in and support technology projects and may take on light project‑coordination tasks as needed, but this is not a project management position and does not carry ownership of vendor relationships or formal project delivery.
The ideal candidate can step in and independently sustain day-to-day service desk operations or core systems administration tasks when the Service Desk Supervisor or Systems Administrator is unavailable, helping free up IT leadership's time to focus on strategic priorities.
Responsibilities
Service Desk Leadership & User Support (Backup for Service Desk Supervisor)
- Serve as the senior escalation point for Level 1 and Level 2 technicians on complex hardware, software, network, and application issues.
- Provide dependable backup coverage for the Service Desk Manager, including day-to-day oversight of ticket queues, prioritization, and escalation during absences or overflow periods.
- Mentor and provide technical guidance to service desk technicians; assist with onboarding and training of new support staff.
- Maintain ownership of complex or escalated issues through resolution, coordinating with the Systems Administrator, other IT staff, and outside technology partners as needed.
- Identify recurring support issues and recommend technical or process improvements to the service desk.
- Provide backup front‑line ticket coverage as needed to maintain service levels.
Systems Administration & Network Support (Backup for Systems Administrator)
- Serve as the primary backup to the Systems Administrator, capable of independently performing core systems administration tasks during absences or overflow periods.
- Administer and support servers, workstations, networks, printers, routers, switches, firewalls, and cloud services.
- Support network maintenance, design, and troubleshooting, including LAN/WAN, TCP/IP, DNS, DHCP, and connectivity/performance issues.
- Administer and support Microsoft 365, Azure, Entra /Active Directory, Intune, and related cloud and infrastructure platforms.
- Monitor system and…
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