Assistant Branch Manager

First Fed is a local community bank on an exciting growth trajectory with 15 locations including 11 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top Corporate Philanthropist. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest , Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us B est Bank on the Olympic Peninsula .

We also received a Best-In-State bank award from Forbes.

For over 100 years First Fed has served our customers and communities throughout the PNW. We’ve donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsor ships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years – many by using our benefit of 3 paid volunteer days per year!

We welcome applicants from all backgrounds – our diversity makes us stronger. Join our award-winning team!

Optimism :
We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative :
We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect :
We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth :
We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership :
We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

Supervise front line sales staff and overall day-to-day operations of the branch. Ensure highly effective customer service, particularly in response to special requests, complaints, problems, and branch productivity.

• Manage branch implementation of institution-wide sales and service efforts designed to retain existing customer relationships and grow new relationships to meet branch and bank wide deposit, loan and fee income goals.
• Work with the Branch Manager to develop and implement a sound, aggressive Business Development Plan in accordance with Association objectives
• Develop new business by proactively contacting prospective/current customers and presenting appropriate financial products and services
• Manage business development support provided by CSR’s/RBs in collaboration with Branch Manager
• In collaboration with direct supervisor, present a solid, supportive and consistent leadership team that enhances and increases productivity and success of branch staff.
• Maintain the operational integrity of the branch and minimize organizational liability
• Project a professional & positive image of First Fed through personal appearance and behavior while in the branch or at community events, and through appropriate internal and external communications.
• Maintain regular & predictable attendance.
• Perform related duties & responsibilities as required.

• Minimum High school diploma or certified equivalency. College coursework highly preferred.
• Typically requires two years of demonstrated and effective supervisory experience in a retail branch or financial institution environment or demonstrated and effective experience performing in a lead worker role providing guidance and expertise to branch staff to meet established operational, sales, and customer service goals and objectives.
• Thorough knowledge of Relationship Banker operational activities, new account functions, and consumer loans is essential.
• Excellent organizational skills and interpersonal skills, the ability to foster an environment of teamwork and collaboration, and resolve conflict.
• Ability to coach, supervise and direct the work of others, promoting morale, engagement and productivity.
• Ability to effectively present information in one-on-one and small groups to customers and employees.
• Effective time management skills, along with the ability to follow up in a timely and effective manner.
• Ability to communicate…