Agricultural Services Coordinator (MA3) - OCDL ​/ Hybrid

This is a full-time, permanent Agricultural Services Coordinator (MA3) position that is primarily telework with occasional need to work in the office.

This position is Occasional Dual Language (OCDL), requiring the incumbent to be able to occasionally read and communicate effectively in person, via telephone and in writing in Spanish.

The Work Source Services Division (WSD) statewide Management Analyst 3 (MA3) Agricultural Services Coordinator improves the lives of migrant and seasonal farm workers and supports Work Source offices with farm worker recruitment, referral, and placement processes. This position leads efforts to streamline job placement, career development, and clearance order operations, ensuring timely follow-up and placement verification while safeguarding worker rights. Additionally, this position works closely with the Wagner-Peyser Program Operations team to enhance coordination and consistency across agricultural workforce programs.

This position is the primary backup for all Wagner-Peyser PSS duties.

The ideal candidate thrives in environments that require cross-functional collaboration and should be comfortable in a role that involves statewide coordination. They are comfortable leading efforts to streamline job placement, career development, and clearance order operations and can effectively manage follow-up and placement verification processes. Their ability to provide training and technical guidance to Work Source offices ensures consistent and high-quality service delivery across the state.

As a trusted partner to the Wagner-Peyser Program Support Specialist they demonstrate agility in adapting to evolving program needs and serve as a backup for Wagner-Peyser duties.

Above all, the ideal candidate is passionate about agricultural workforce development and committed to strengthening migrant and seasonal farm worker, employer and stakeholder relationships. They understand the unique challenges and opportunities within agricultural labor markets and are driven to create equitable, efficient systems that benefit both workers and employers. Their leadership style is proactive, inclusive, and focused on continuous improvement.

As the Agricultural Services Coordinator (MA3), you will help lead the Wagner-Peyser and Migrant and Seasonal Farm worker (MSFW) programs, and provide leadership and support to the Work Source system, with a focus on helping more people enter secure careers. You will be a force for economic inclusion and equity, along with a team of like-minded professionals.

You will use your strong customer service experience and problem-solving skills to track and communicate activities and job seeker outcomes through regular briefings, performance management, and reports, including using visual management tools. You will also assist with developing and updating procedures and policies and train staff as needed. You may also serve as a program representative on various internal teams, special projects, and initiatives and coordinate program services and resources.

This role acts as a subject matter expert and program liaison and provides consultation to internal and external entities regarding the functions of the program.

• Provide program expertise, training, performance management, and technical assistance to Work Source offices and the statewide Wagner-Peyser and MSFW programs.
• Lead teams and develop/promote processes that lead to the continuous improvement of service delivery to meet the needs of both the customer and the agency.
• Create and maintain program specific desk-aides, standard operating policies, procedures, and manuals to ensure compliance with all programmatic rules, regulations and laws.
• Review and interpret state and federal rules and regulations; inform staff of agency changes and adjustments; ensure policies and procedures are understood and followed; design and deliver related training to employees statewide.
• Assist Employment Service and Economic Inclusion Manager with oversight of program services to meet or exceed performance measures; assist with establishing measurable goals and expectations, initiatives, and indicators…