Energy Services Support Coordinator

• Location 1111 Cornwall Ave,Bellingham, WA, 98225,United States
• Base Pay $27.00 - $30.00 / Hour
• Employee Type Regular Full Time

Position Open Date: 09/10/2026

Position Close Date: Open until Filled

Interested in making a difference in your community while building a career? Join our team as an Energy Services Support Coordinator!

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves—building a community where everyone has the chance to thrive and contribute.

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We’re also committed to weaving diversity, equity, and inclusion into every part of our work—from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website: www.oppco.org

The Energy Services Support Coordinator, in collaboration with the Energy Services Coordinator, is responsible for the daily operations of the Energy Assistance programs and program team, including supervision and leadership . The Support Coordinator provides leadership to the Energy Assistance staff through completing new-hire onboarding, ongoing training and development, and service delivery oversight. The Energy Assistance program team works collaboratively to support the human services community and its efforts to work together to support the needs of low-income people

Monday through Friday, 8am-4:30pm.

• Provides leadership and supervision for the Energy Assistance team including onboarding, training and development, service delivery oversight, and programmatic support.
• Provides daily oversight of Opportunity Council’s energy assistance programs, including programmatic implementation and delivery; client processing; and ensuring compliance with program eligibility, program requirements, required documentation, and federal, state, agency and other funder requirements and guidelines.
• Maintains current knowledge of all eligibility guidelines, program changes, and procedures for energy assistance services.
• Oversees team’s file and database management to ensure proper recordkeeping procedures are followed, including data and client records confidentiality in accordance with agency, state, and federal guidelines.
• Processes and maintains required paperwork, including statistical records and confidential client records and case notes.
• Performs file and data quality reviews for energy services for completion and accuracy.
• Provides direct services as needed which include appropriate screening, eligibility, determining financial eligibility, problem solving, needs assessment, referrals, explanation of agency programs and services and short-term planning.
• Assists clients with application steps and information in a professional and timely manner.
• Works with Community Services energy assistance staff providing leadership, guidance, and oversight in program implementation and service delivery.
• Assists Program Coordinator with ongoing
• Develops and maintains outreach sites

• Bachelor’s Degree in human services or a related field and/or equivalent education/experience.
• Two years of experience related to direct client services in a diverse cultural…