Sales Associate - Tools - Closing

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This role is ideal for individuals who enjoy engaging with customers and solving their home‑improvement challenges.

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down‑stock merchandise by finding empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross‑functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

• 6 months of retail and/or customer service experience.
• Bi‑lingual skills.
• Certification in a trade related to a store department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials).

• Health, vision, and dental insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program with concierge, work/life services, and no‑cost counseling for all kinds of needs.
• Education support programs, including tuition assistance and trade skills scholarships.
• Business travel accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Lowe's Associate Discount and broad discount platform.
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
• Health insurance options for employees and their families.
• Tuition assistance program.
• Company‑matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.

This role does not require regular travel; however, it may need to travel occasionally to meetings, training, or to support neighboring stores.

Environmental factors vary by location. You may be working in both inside and outside weather conditions, including exposure to varying climates, extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Constant or intermittent noise, moving or shaking objects and equipment are possible. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds.

Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Pay Range: $19.13 - $19.13 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.