Sales Associate

Job Title:

Retail Sales Associate

Department:
Retail Operations

FLSA Status:
Non-Exempt

Reports to:

Retail Supervisor

The Retail Sales Associate interacts and assists customers, donors and others with merchandise selection, suggestion selling and cashiering in a courteous and professional manner.

$19.13 per hour.

• Proactively acknowledge, greet and help customers in any area of the store.
• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.
• Able to communicate through standard telephone and wireless audio systems.
• Merchandise, restock and provide general floor maintenance where needed.
• Maintain a clean work environment.
• Support team members, assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contribute to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; report any potential hazards or accidents.
• Perform other duties as assigned.

• High school graduate or equivalency preferred, but not required.
• No experience required.

• Ability to learn new technology and software as related to the job.

Requires lifting and carrying up to 30 pounds; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing, climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Requires reliable attendance.

• Organizing, sorting, categorizing, counting, adding, subtracting.
• Interpreting data.
• Problem solving.
• Communicating with the public.
• Verbal and written communication skills.

Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.

• A health plan that includes medical, dental, vision and prescription coverage.
• 100% employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employees).
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
• Flexible Spending Accounts (FSA) Plan.
• Roth and 403(b) Retirement Savings Plan program.
• Paid vacation, holidays and sick time.
• Limited paid time off for Jury Duty and Bereavement Leave.
• Employee discounts.
• Employee referral bonus.
• Employee Assistance Program (EAP).
• Mentorship Program.
• Career Advancement Opportunities.
• Paid Job Training.

Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.