Asst Dept Manager - Food Svc

Responsibilities

• Actively participates, trains and mentors food service department crew members to enthusiastically demonstrate, educate and sell in-store delicatessen products.
• Prepares delicatessen products for sale by incorporating ingredients to create fresh salads and entrées, slice meat and cheese for charcuterie, fry and roast chicken, package, price, label and merchandise products following established department and company policies and procedures.
• Assists with leadership to food service department crew members including: planning and assigning work, coaching sessions and administering discipline when needed, providing training, addressing complaints and resolving problems.
• Conducts daily team huddles during each shift in order to communicate sales goals and to reinforce guest service expectations with all bakery department crew members.
• Assists with writing and placing orders for all products and supplies. Checks in order when load is received and dates, stocks and organizes all dry storage and coolers.
• Assists with writing daily plans and weekly work schedules that anticipate the needs of the business.
• Responsible for rotation of merchandise and maintenance of displays ensuring our products meet our freshness guarantee at all times.
• Assists with the coordination of validation, item authorization, sign making and all food service department related POS maintenance.
• Ensures that all displays are properly stocked.
• Maintains accurate records for damaged/spoiled merchandise in accordance with company policies and procedures.
• Complies with all food and workplace safety rules and regulations.
• Ensures safety, cleanliness, and sanitation of work area and equipment.
• Works towards acquiring product knowledge within all departments in order to respond to guest questions and provide informative information about merchandise.
• Stays updated on weekly specials, coupons and other company promotions that encourage an environment that delights our guests.
• Works in and cultivates a team oriented work environment that inspires collaboration and cooperation.
• Store is open seven days a week and may require weekend, holiday and shift work.

• Department operations experience or equivalent education to be knowledgeable of the nature of every position within the department.
  • Ability to learn basic knowledge of all products carried in the department including willingness to taste and evaluate delicatessen products.
  • Ability to follow instructions and procedures for proper handling of knives and other food service equipment.
  • Strong work ethic with ability to follow instructions and procedures applying effective time management skills.
• Math skills necessary, but not limited to: the ability to add, subtract, multiply and divide, follow recipes, completing sales transactions and calculating discounts.
• Ability to use Microsoft Office suite.
• Excellent communicator with ability to professionally and courteously interact with guests, crew members, store management team, corporate sales managers and leadership. This includes answering telephone calls and using in-store intercom system.
• Ability to work with cleaning chemicals and detergents in order to clean and sanitize tools using without allergic reaction.
• Ability to work around food ingredients, produce and spices without allergic reaction.
• Must be at least 18 years of age due to equipment use and work environment.
• Current State Food Handler’s Permit must be maintained.

Work space will be primarily in kitchen environment with exposure to machine induced background noise, ice/wet areas, hot grills, fryers, slicers, freezers and refrigerated areas. Will be required to join a labor union.

Physical activity:
Lifting (25-50 lbs. routinely), standing/walking, bending, twisting, reaching, fingering, pushing/pulling, sitting.

Oven, fryer, steamer, microwave, toaster, chill blaster, knives, rotisserie, wrapper, cooking utensils, slicer, grater, box knife, pans/bowls/dishes, fountain drink machine, ice machine, scale, computer, printer, telephone, Telzon, shopping cart, garbage compactor, bailer, pallet jack, flat bed, hand truck, ladder, calculator,…