Operations Supervisor - Bellis Fair Mall

Operations Supervisor

As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in‑stocks, supervising and engaging Operations associates, and driving the execution of operational tasks.

• Customer Service & Sales – Maneuvering around the store at a fast pace, directing the team and working with all of the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
• Store Operations – Assists with inventory counts and updates to ensure accurate in‑stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger and leads door‑to‑floor merchandise preparation. Manages and engages the pricing and signing team and the promotional price signing within the store as well as the re‑ticketing and re‑packaging execution.
• Stockroom & General Operations – Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third‑party carrier processes.
• Team Development – Actively trains and develops associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
• Performance Standards – Consistently meets established performance standards; including but not limited to shrink and safety initiatives, omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

• Work experience – Minimum of 2 years retail leadership experience
• Education – Bachelor’s degree or equivalent work experience
• Drives Performance – Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
• Builds Relationships – Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
• Drives Change – Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
• Shows Courage – Confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

If eligible, we offer a competitive benefits package including medical, dental, vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. For more information on eligibility and benefits, visit

USD $26.25/Hr – USD $32.82/Hr