Retail Sales - Key Cutter

Job Details

Job Location:

Bellingham
- Bellingham, WA 98225

Position Type:
Full Time

Education Level: High School

Salary Range: $19.50 - $23.50 Hourly

Travel Percentage:
None

Job Shift: Day

Job Category:
Retail

Hardware Sales Inc is a third generation locally owned family company operating since 1962 and headquartered in Bellingham, WA. In addition to sales of hardware, tools, and all of the usual hardware store products, we are proud to provide our community with access to an extensive fleet of equipment rentals for both homeowners and contractors. Our Lawn Equipment Service Center is a certified repair center and offers a one-stop shop for purchasing, servicing and maintaining your lawn equipment.

Hardware Sales has worked hard to become one of the Pacific Northwest's premier hardware suppliers. Whether it's plumbing or electrical materials, automotive or garden supplies, housewares or hand trucks, hand or power tools, fasteners or fencing, padlocks or paint, cable or chain - we have them all, and much, much more! Hardware Sales is an award-winning business that fills several city blocks in Bellingham and offers over 68,000+ items for sale to everyone from do-it-yourself homeowners to major contractors.

What started in 1962 with three people, now has over 140 employees and covers a total of 37,000 square feet of retail and 50,000 Sq. Ft. warehouse In Bellingham, a 32,000 Sq. Ft. warehouse in Ferndale, WA, and a 55,000 Sq. Ft. warehouse in Whiteland, IN.

We are extremely proud of the customer service priority that has won us Cascadia Daily News Best Customer Service in 2022, in addition to winning Best Hardware Store more than once. Our reputation for having courteous and knowledgeable employees, the hundreds of years of hardware experience that our employees represent, and the extensive selection of tools, materials and supplies we carry make us one of a kind.

We are seeking a skilled Retail Sales
- Key Cutter to join our team as the primary key cutter and department lead. This position will involve cutting various key types, programming key fobs, managing the knife selection, overseeing the glove inventory, and serving customers with exceptional service and expertise. Additionally, this role will include learning knife sharpening techniques, managing inventory, coordinating with vendors, and maintaining the department's display and stock.

• Serve as the primary key cutter for the store, cutting and duplicating various key types to meet customer needs.
• Program key fobs for vehicles and security systems with precision and accuracy.

• Manage the knife selection, including overseeing knife inventory, display, and occasional sharpening.
• Oversee the glove inventory, including ordering, restocking, and displaying to ensure availability and quality of selection for customers.

• Greet customers warmly and assist in selecting the appropriate keys, fobs, knives, or gloves based on their needs.
• Provide product knowledge and guidance on knife handling, safety, and care.
• Offer technical support and advice on key fob programming and troubleshooting as needed.

• Track and manage inventory levels for keys, gloves, and knives, restocking and ordering as necessary.
• Maintain strong relationships with vendors, handling orders, deliveries, and any necessary follow-ups for department supplies.

• Ensure department displays are visually appealing, organized, and priced accurately.
• Maintain a clean and orderly work area and sales floor for an inviting customer experience.

• Work collaboratively with other departments and report any operational needs or improvements to management.

• High school diploma or equivalent.
• Experience working in a hardware store preferred.
• Experience in retail sales, inventory management, or key cutting is preferred.
• Excellent communication and interpersonal skills with a customer-focused attitude.
• Ability to handle inventory, perform basic computer tasks for ordering and sales, and operate key-cutting and knife-sharpening equipment.
• Ability to work independently and as part of a team in a retail environment.
• Attention to detail and good organizational skills.
• Basic math skills for inventory management, measurements, and sales.

• 401(k) with 3% salary raise given upon enrollment and 2% company matching contribution (after 1 year of…