Retail Sales - Paint Department

About Us:

Hardware Sales Inc is a third generation locally owned family company operating since 1962 and headquartered in Bellingham, WA. In addition to sales of hardware, tools, and all of the usual hardware store products, we are proud to provide our community with access to an extensive fleet of equipment rentals for both homeowners and contractors. Our Lawn Equipment Service Center is a certified repair center and offers a one-stop shop for purchasing, servicing and maintaining your lawn equipment.

Hardware Sales has worked hard to become one of the Pacific Northwest's premier hardware suppliers. Whether it's plumbing or electrical materials, automotive or garden supplies, housewares or hand trucks, hand or power tools, fasteners or fencing, padlocks or paint, cable or chain - we have them all, and much, much more! Hardware Sales is an award-winning business that fills several city blocks in Bellingham and offers over 68,000+ items for sale to everyone from do-it-yourself homeowners to major contractors.

What started in 1962 with three people, now has over 140 employees and covers a total of 37,000 square feet of retail and 50,000 Sq. Ft. warehouse In Bellingham, a 32,000 Sq. Ft. warehouse in Ferndale, WA, and a 55,000 Sq. Ft. warehouse in Whiteland, IN.We are extremely proud of the customer service priority that has won us Cascadia Daily News Best Customer Service in 2022, in addition to winning Best Hardware Store more than once.

Our reputation for having courteous and knowledgeable employees, the hundreds of years of hardware experience that our employees represent, and the extensive selection of tools, materials and supplies we carry make us one of a kind.

Job Summary:

We're looking for a motivated and personable individual to join our team in the Paint Department. In this role, you’ll help customers navigate our wide selection of paints, stains, coatings, brushes, rollers, sprayers, and preparation supplies. Your product knowledge and personalized service will help both DIYers and professionals bring their projects to life.

Key Responsibilities:

Customer Engagement:
Greet and assist customers in selecting the right paint products, finishes, and tools for their specific needs—whether they’re painting a fence or redoing a living room.

Product Expertise:
Maintain up-to-date knowledge of paint lines (e.g., interior, exterior, specialty), color matching systems, surface preparation, application tools, and safety considerations.

Sales and Solutions:
Offer product recommendations based on project needs, upsell complementary items like brushes, tape, drop cloths, and primers to enhance outcomes.

Color Matching:
Operate and maintain tinting and color matching equipment with accuracy, helping customers replicate or customize paint colors.

Inventory Awareness:
Keep shelves stocked and tidy, report low inventory, and assist with restocking and rotating inventory as needed.

Merchandising:
Set up and maintain clean, visually appealing displays of paint products and accessories to attract and inform customers.

Customer Support:
Handle returns, exchanges, and inquiries with a professional and positive attitude. Resolve issues with tact and empathy.

Safety and Compliance:
Follow safety protocols, particularly around hazardous materials like paints, solvents, and flammables.

Team

Collaboration:

Work closely with your team and other departments to ensure a smooth, customer-first experience across the store.

Technology Use:
Utilize store computer systems for product research, inventory updates, and order entry.

Job Type:Full-time

Non-exempt, Hourly Expected

Hours:

40 per week

Schedule:

8-hour day shifts

Monday–Saturday availability required

Sundays off + one additional weekday off

Job Qualifications:

High school…