Engagement Ambassador - Western Washington University

Bellingham, WA

Encoura is hiring students to work as Engagement Ambassadors at the Western Washington University Engagement Center. Engagement Ambassadors conduct meaningful digital and traditional interactions with alumni, parents, and friends. The part‑time Engagement Ambassador may contact prospects using text, video, or phone while presenting themselves as a professional representative of one of Encoura’s partner institutions.

• Contact donors and prospects to collect donations, verify information, and share institutional updates.
• Follow a script when reaching out to prospects.
• Accurately enter data into our computer system.
• Meet or exceed goals as outlined by your manager.
• Work a minimum number of shifts each week/month.
• Pass new hire and compliance trainings.

• Current student at Western Washington University.
• Demonstrated strong command of English (both verbal and written).
• Capable of effectively communicating with a variety of individuals.
• Working knowledge of Microsoft Office.
• Must be able to operate in an office setting and routinely use standard office equipment such as computers, phones, etc.
• Must be able to work in an environment where the noise level is moderate.
• Infrequent light physical effort (minimum of five pounds) is required.

The entry‑level wage for this role starts at $18.66 / hour with the opportunity for longevity‑based merit increases. The upper wage range is based on longevity, locality, and performance. Employees new to Encoura should expect to start at the entry‑level wage. This ongoing part‑time position does not qualify for health benefits. Encoura complies with all state and local laws that require specific forms of paid time off.

• Monday - Thursday 5:00 - 9:00 pm Pacific Time (PT)
• Sunday TBD

Western Washington University
Humanities Building, Rm. 242
516 High St. Bellingham WA 98225

Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.

It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.

Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.