Care Coordinator

Hours: Flex, 0 - 19 hours per week as needed (up to 0.475 FTE); nights, evenings & weekends included; non-exempt position Starting Wage Range: $25.00 - $28.14 hourly Closing Date: August 28 th , 2026 Interviews: anticipated for August 31 st - September 4 th NWYS Mission

At Northwest Youth Services, we affirm youth experience and autonomy as we work together to foster collective healing and justice, in order to dismantle the systems of oppression that perpetuate youth homelessness. We believe that every young person deserves a supportive community and a home where they can thrive.

The Youth Residential Care Coordinator is a direct service role at The PAD, Northwest Youth Services’ housing program for young people ages 13 to 17. This is a direct care position that works with youth to maintain a safe, organized, home-like environment where young people can learn daily living skills, strengthen their sense of self, and prepare for independence.

Under the direction of the Youth Residential Program Manager, Youth Residential Care Coordinators provide day-to-day care, supervision, emotional support, and guidance. Care Coordinators model and teach practical life skills, including cooking, cleaning, time management, communication, and self-advocacy. They welcome youth into the program, orient them to the space and expectations, support daily routines, provide personal attention and connect young people with social and clinical supports when needed.

Youth Residential Care Coordinators work as part of a collaborative team to create a stable, caring household setting that promotes growth, wellness, and a strong sense of belonging.

This job description reflects the essential functions of the position and is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned in response to program needs, funding requirements, and organizational priorities.

• Build trusting relationships with young people in the program.
• Use healing-centered engagement, and strengths-based approaches to coach, encourage, and support young people.
• Support young people in developing and practicing independent living skills, including personal care, household tasks, communication, conflict resolution, self-advocacy, and navigating systems.
• Provide on-site and community-based supervision while maintaining clear, professional boundaries.
• Learn and apply effective de-escalation, problem-solving, behavior management, and mediation skills, and intervene during conflict or crisis using these skills.

• Help maintain a clean, safe, home-like residential environment by following established cleaning and safety protocols.
• Perform light janitorial work such as vacuuming, sweeping, mopping, wiping surfaces, taking out trash, and restocking supplies.
• Involve young people in shared household responsibilities and support them in learning to care for a home.
• Prepare and cook meals for up to twelve residents and staff, following food safety guidelines and agency procedures; engage young people in cooking and kitchen skills when appropriate.
• Dispense medications as assigned, according to program procedures and timelines; complete all related documentation and medication reconciliation accurately.
• Maintain awareness of client whereabouts and provide line of sight supervision as required. Complete room, bed, and safety checks at required intervals and document as required.
• Assist in packing client belongings, cleaning and sanitizing exited bedrooms, and preparing bedrooms for incoming youth to ensure a welcoming space.
• Provide transportation for appointments, school, employment, and approved activities; operate agency vehicles safely and in accordance with the law and agency policy.
• Involve management, the on-call supervisor, and emergency services in case of emergency.

• Complete screenings, intakes, enrollments, and other paperwork in a timely and accurate manner.
• Maintain clear, professional progress notes, logbooks, and other documentation according to agency standards on each shift.
• Complete incident reports within the…