Parts Advisor

MCI is North America’s leader in motor coaches for both the public and private markets. We are seeking a detail-oriented and proactive Parts Advisor to support the daily functions of the Parts Department. In this role, you’ll be responsible for monitoring inventory, processing parts orders, supporting technicians, and maintaining vendor relationships. You’ll help ensure parts are available and organized to keep service operations running efficiently.

• Manage, control and direct the activities of Parts Department supporting Technicians and retail customers
• Ensure compliance with all company policy and procedures
• Develop, monitor and maintain relationships with parts vendors
• Ensure all parts stocked have accurate minimum and maximum stocking levels established
• Ensure all shop supplies are up to date with proper quantities for general repair and heavy repair areas
• Ensure the parts room and parts warehouse areas are clean and organized at all times
• Complete all required daily, weekly and monthly Parts Department activity reporting
• Warranty parts retention and shipping
• Print warranty parts report in CCS
• Cycle counts weekly and 7’s report for cores weekly
• Check next day orders for QAS meetings
• Check shop turnover report and participate in daily shop turnover meeting with Service Team
• Process invoices for payment daily as needed
• Update daily sales OTC sheet (update QAS)
• Review all open purchase orders weekly print credit card report
• Parts need to be delivered to work stations as directed by the Shop Supervisor
• Direct and participate in all QAS meetings.

• High School Diploma or equivalent
• 2–3 years of experience in a parts distribution environment
• Strong organizational skills and attention to detail
• Good communication and customer service skills
• Ability to work in a team-oriented, fast-paced environment

• Benefits starting day one of employment!
• Competitive Wages
• Comprehensive Benefits Package: Eligible for benefits on the first day of employment, including:
  • 401(k) with employer match
  • Health, dental, and vision coverage
  • Basic dental option with a $0 paycheck contribution available
  • Vision plan with $0 paycheck contribution
  • Company‑Paid HSA (Health Savings Account) Contribution when enrolled in the High Deductible medical plan with HSA.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA) available
  • Company‑paid Basic Life, AD&D, and short-term disability insurance
  • Employee Assistance Program
  • Voluntary benefits including critical illness, hospital indemnity, and accident insurance.
  • Paid holidays
  • Paid time off

Work in clean, state‑of‑the‑art facilities with the latest tools and technologies.

Ongoing training and development through a variety of initiatives, with tuition subsidies for external courses to support your professional advancement.