Payroll Resource

Salary and Location

Salary Range: $20-$30 DOE; may be eligible for bonus.

Location (Remote): Candidates based in California to support the Flagstone Market, which includes California, Washington, Oregon, and Alaska.

Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc., a national leader in the fast‑growing post‑acute care industry. ESI provides service and support to over 350 facilities in the long‑term care continuum, employing more than 48,000 employees. As the “Service Center,” ESI offers back‑office support in accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management, and recruiting.

Core values—Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”)—are integral to our culture.

The primary purpose of this position is to represent the payroll service center as a Payroll Resource/Specialist by providing support, guidance, and effective communication to a portfolio of field operations executive directors (or delegates), HR representatives, and payroll staff. You will oversee payroll functions for affiliated companies across multiple states in skilled nursing and assisted living markets, ensuring high‑integrity customer service and timely communication of payroll policies and procedures.

Additionally, you will coordinate related HR and benefits service with the relevant service center teams.

• Represent the payroll service center by providing support, guidance, and effective communication to field operations HR and payroll representatives.
• Oversee and support payroll functions for a portfolio of assigned affiliated companies, spanning multiple states.
• Develop relationships and foster ongoing partnerships with key stakeholders across operations field leadership, HR, benefits, payroll, and IT/Sys within the portfolio.
• Provide professional customer service and timely ongoing communications with operations staff in support of all payroll policies and procedures; coordinate related HR and benefits service with service center teams.
• Assists, researches, and provides guidance on field payroll questions regarding timecards, payroll statements, tax elections, payment elections, and annual tax documents.
• Coordinates operational field requirements for shift differentials and incentive pay programs; partners with payroll manager, team lead, and IT/Systems to implement requested changes.
• Assists and provides guidance on standard and ad‑hoc payroll reporting to field operations staff.

• Administers, collects, and records pay‑period control document sign‑offs for all assigned affiliated companies.
• Researches, coordinates, and resolves routine pay‑period banking exceptions for checks and ACH errors and reissues.
• Consults with the garnishment/withholding order team to process periodic adjustments when directed.
• Performs pay‑period audits, controls, and reconciliations; resolves any issues, errors, or exceptions promptly.
• Ensures periodic checklists, tasks, audits, and controls are completed timely and accurately for all assigned companies to support centralized payroll close.
• Assists/coordinates training of new and/or backup field HR payroll representatives; works closely with the service center training resource to identify, schedule, and follow up on training needs.
• Processes/coordinates on‑demand off‑cycle check requests (mis‑pay, retro, adjustments, bonuses, incentives, miscellaneous items) for assigned companies.
• Processes/coordinates on‑demand off‑cycle check requests for terminations; ensures compliance with company policy, federal, state, and local regulations.
• Processes/coordinates and oversees requested payroll input adjustments; ensures compliance with company policy and regulations.
• Processes/coordinates and oversees requested time‑card adjustments; ensures compliance with company policy and regulations.
• Processes/coordinates and oversees requested time‑off adjustments; ensures compliance with company policy and regulations.
• Maintains confidentiality of all payroll…