Senior AV Specialist

Senior AV Specialist

Location:

New York, NY 10013

Term: 6‑month contract to hire

Pay: up to $70/hr

Hours:

M‑F 8‑5pm EST

We are seeking a Senior AV Specialist with 6–8 years of corporate AV experience to provide high‑quality onsite support for enterprise conference rooms, executive meeting spaces, and collaboration environments. This role requires a hands‑on professional who can independently manage AV support, troubleshoot complex issues, and deliver a white‑glove experience for business leaders and stakeholders.

• Provide day‑to‑day onsite AV support for corporate conference rooms and executive meeting spaces
• Independently set up, operate, and troubleshoot audio‑visual systems for meetings, presentations, and hybrid collaboration sessions
• Support video conferencing platforms including Microsoft Teams, Zoom, and Web Ex
• Configure, operate, and troubleshoot AV control systems such as Crestron and Extron
• Deliver white‑glove AV support for executives and high‑visibility meetings
• Serve as the primary point of contact for AV incidents during meetings and events
• Proactively identify and resolve AV issues to minimize downtime
• Partner with IT, facilities, and workplace services teams to ensure consistent AV performance
• Document room configurations, known issues, and resolution steps
• Provide limited after‑hours or on‑call support as required for critical meetings

• 6–8 years of hands‑on AV experience in a corporate or enterprise environment
• Strong experience supporting conference rooms, executive boardrooms, and collaboration spaces
• Advanced troubleshooting skills across audio, video, control systems, and signal flow
• Proven experience with Crestron and/or Extron control systems
• Deep familiarity with enterprise video conferencing platforms
• Ability to operate independently and make real‑time decisions during meetings
• Strong communication and customer service skills, especially with senior stakeholders
• Comfortable working in fast‑paced, high‑expectation corporate settings

• Proven experience designing, configuring, and implementing complex AV systems on the back end in a corporate enterprise environment
• Hands‑on expertise using Q‑SYS Designer for system architecture, DSP configuration, control design, and ongoing optimization
• Ability to architect scalable, standardized AV solutions across multiple room types and global offices

• Experience setting up, maintaining, and supporting a dedicated podcast studio including microphones, mixers, cameras, lighting, and acoustics
• Strong preference for candidates who can perform post‑production editing and assist with publishing and distribution
• Ability to maintain broadcast‑quality audio and video standards

• Experience owning all corporate conference rooms company‑wide, including executive boardrooms and collaboration spaces
• Experience acting as the central AV owner coordinating with onsite IT, facilities, and vendors
• Experience diagnosing and resolving issues remotely and onsite when required
• Experience establishing and maintaining AV standards, documentation, and best practices

• Willingness to support a global user base including early‑morning coverage aligned to London business hours
• Flexibility for late‑evening support as new offices open, including Sydney
• Willingness to provide occasional off‑hours support for critical meetings

• Crestron and/or Extron certifications
• Experience supporting executive leadership teams
• Exposure to networked AV systems
• Experience supporting hybrid or large‑scale corporate meetings

Zones offers a comprehensive benefits package that includes medical coverage, state‑mandated sick leave, and other benefits designed to support your well‑being and work‑life balance.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E‑Verify. E‑Verify is a system that compares information from a team member’s Form I‑9 to federal records to confirm their eligibility to work in the United States.