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Technical Support IT Support

Robotics Technical Support Analyst — Investigations

Job in Bellows Falls, Windham County, Vermont, 05101, USA
Listing for: Simbe Robotics
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading retail robotics company in the United States is seeking a Technical Support Analyst to investigate customer issues across robotic and software systems. You will diagnose problems, collaborate with engineering, and improve support processes using automation and AI tooling. The ideal candidate will have a strong technical background, proven troubleshooting skills, and excellent communication abilities. This role is essential for maintaining high-quality customer support, ensuring operational efficiency, and driving continuous improvement throughout the support team.
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