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Senior Global Technical Support Manager
Job in
Bellows Falls, Windham County, Vermont, 05101, USA
Listed on 2026-06-12
Listing for:
Granicus-Lac
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Granicus-Lac is seeking a Technical Support Manager to lead a global team. In this senior role, you will recruit, coach, and manage a client-facing technical support team. You will ensure compliance with service standards and drive KPI performance, enhancing the customer experience.
The ideal candidate has 5+ years in a similar position, strong communication skills, and a background in multi-channel contact centers. Experience with tools like Salesforce and Jira is a plus.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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