Sales Development Representative

City Wide Facility Solutions is seeking a driven, energetic Sales Development Representative to join our Sales Team!

If you enjoy connecting with people, building relationships, and creating new business opportunities, this could be a great opportunity to grow your sales career with City Wide.

As a Sales Development Representative (SDR), you will generate new business opportunities through targeted prospecting, connect with key decision-makers, and build relationships with prospective clients. This is a dual-role position designed to grow into a full B2B Sales Executive role
, with increasing responsibility for face-to-face client meetings, presenting solutions, developing new business, and managing the sales process from prospecting through close. As you develop your skills and demonstrate success, you will take on greater ownership of the full sales cycle and your own client relationships.

We're looking for someone with at least 1 year of sales development or prospecting experience
. Experience in inside sales, SDR/BDR, lead generation, appointment setting, or another sales prospecting role is highly relevant.
Prior outside sales experience is great but not required.

Responsibilities

• Generate qualified sales opportunities through consistent outbound prospecting.
• Identify key decision-makers and influencers within target accounts.
• Conduct outbound calls, emails, and other prospecting activities to generate interest.
• Respond to inbound leads and qualify potential opportunities.
• Build rapport with prospects and establish relationships with potential clients.
• Schedule qualified appointments for Sales Executives and Sales Managers.
• Research prospective accounts to identify business needs and opportunities.
• Maintain consistent prospecting activity and work toward monthly opportunity goals.
• Maintain and manage a Hot 25 prospect list in the CRM.
• Accurately document prospect activity, contacts, opportunities, and follow-up in the CRM.
• Partner closely with Sales Executives, Sales Managers, Marketing, and Operations.
• Maintain a positive and professional relationship with prospects, clients, and internal teams.
• Perform other duties as assigned by management.

Qualifications

Required:

• 1+ year of sales prospecting, sales development, lead generation, or similar sales experience.
• Experience with outbound prospecting, cold calling, email outreach, appointment setting, or lead generation.
• Strong written and verbal communication skills.
• Confident and comfortable initiating conversations with prospective customers.
• Self-motivated, persistent, and goal-oriented.
• Strong organizational and time-management skills.
• Ability to manage multiple prospects and prioritize daily activities.
• Ability to learn and effectively use CRM systems.
  
  Eligible to work in the United States.

Preferred:

• Previous experience as an SDR, BDR, Inside or Outside Sales Representative, Business Development Representative, or similar role
  .
• Experience working toward activity, appointment, pipeline, or revenue goals.
• Experience selling facility services, janitorial services, building maintenance, recurring commercial services, or other B2B services.
• Experience with a structured sales methodology or sales training, such as Sandler.
• Bachelor's degree in Business, Sales, Marketing, or a related field.
• Proficiency with Microsoft Office.

What We're Looking For

The ideal candidate is an energetic, tenacious self-starter who enjoys the process of prospecting and connecting with new people.

We're looking for someone who is comfortable picking up the phone, starting conversations, asking questions, and creating opportunities. If you've spent at least a year developing leads, prospecting, setting appointments, or selling in an inside sales environment, we want to hear from you. This is an opportunity to build on your sales development experience and grow within a B2B sales organization
.