Facilities Business Manager

Administrative Services Manager

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Responsible for managing the daily operations of administrative services within the organization, ensuring smooth and efficient workflows. This role oversees office functions, staff coordination, and provides administrative support to various members of the Facilities Department, working to enhance administrative processes, ensure compliance with organizational policies, and support overall operational goals. This person will be responsible for all financial reconciliation, vendor contracts and adhering to strict budget guidelines.

• Manages daily administrative operations, including scheduling, correspondence, supporting contract and vendor relations, managing all financial needs and office logistics.
• Coordinates with department leader to ensure that administrative support is aligned with departmental needs.
• Monitors and improves office workflows and processes to increase efficiency.
• Ensures compliance with hospital policies, procedures, and regulatory requirements.
• Supervises and trains administrative staff, managing performance and providing development opportunities.
• Oversees budgeting for office supplies and administrative resources, ensuring cost-effective management.
• Assists in preparing reports, presentations, and documentation for senior leadership.
• Acts as a liaison between the administrative team and hospital leadership to facilitate communication.

Education

Bachelor's Degree Business Administration required or Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

Yes

Experience

Experience in administrative management or office administration, preferably in a healthcare setting 5-7 years required and Experience in a supervisory or leadership role 2-3 years required

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in office software and administrative technologies.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Experience in managing and mentoring a team.

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%)
• Carrying Occasionally (3-33%)
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision
  - Far Constantly (67-100%)
• Vision
  - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Hybrid

115 Mill Street

40

Regular

Day (United States of America)

$70,990.40 - $/Annual

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.